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Posts Tagged ‘License Roles’

Realigned features for the CRM user

Written by Martin Ortgiess on . Posted in Exact Synergy

In the last product updates of Exact Synergy Enterprise we’ve been working on developing the different license roles to give our customers more flexibility, so they have complete freedom and control over their Exact Synergy Enterprise environment. In product update 248 (generally available) we have focused on realigning features for the CRM role, in order to complete and clarify the logic for the CRM role and to make sure that the available functionality meets the needs of our customers. The user with the CRM role has now full functionality in the module CRM, which means that he has the same access rights to this module as a user with the professional role.

Additionally, he is now able to see all requests from all places he has access to, like the workflow of a colleague or a project card. Viewing requests is based on the standard roles and rights settings. An important addition to the CRM role is the ability to perform delegation. On top of the above changes, from this product update onwards, only certain authorized function rights can be assigned to CRM users and the available menus are limited to CRM and Workflow.

Please watch the video below and read the release note to learn more about the changes in the CRM role.

Please let me know if you have any feedback.


License roles as of product update 247

Written by Michiel Dorjee on . Posted in Exact Synergy

It can be a challenge to control the access to and the costs of your Exact Synergy Enterprise environment, while each of your employees have different functional needs. To give you more flexibility, freedom and control over your Synergy Enterprise environment, the new role structure lets you assign specific roles to the users. In product update 247, which is currently in controlled release, we have made several changes to our software based on customers’ experience and feedback.

The main changes in this product update include:

  • The monitor section in the personal resource card is now available for the Synergy User, so he can easily check his calendar, view personal documents such as payroll slips and access reports (release note)
  • The user with the Employee Self-Service role can now access the HRM module, view the personal cards and requests of subordinates, and create and view vacancies for his cost center. This role is intended to facilitate the daily job of a people manager (release note
  • Incoming Invoice Register Users are able to delegate and assign delegation to other users with only this role (release note)
  • It is possible for users with the CRM role to view person-specific requests that are not defined in HRM settings (release note

Please watch the video below to see the improved license roles in action.

If you have any questions regarding the improvements in the license roles structure, do not hesitate to contact Sunil Girdhari (Product Manager) at sunil.girdhari@exact.com.

Exact Synergy Enterprise product update 247 is generally available. Are you ready?

Written by Michiel Dorjee on . Posted in Exact Synergy

As of today, Exact Synergy Enterprise product update 247 is generally available. This marks the end of controlled release period which started in the end of August.

Based on customers’ feedback, we have focused on multiple developments in the following license roles: Exact Synergy user, Employee Self-Service, Incoming Invoice Register and users with CRM role (video). For the customers who make use of Exact Synergy Office Integration we have introduced calendar management that allows you to link your project, account and contact to your appointment you create in MS Outlook (video). Moreover, as of this product update quotations are now fully integrated with Exact Globe, so the item information can be retrieved from Exact Globe and you can now select a division to be linked to your quotation.

All Exact Synergy Enterprise users who work with the standard functionality can now switch to the new Exact Synergy design that includes new features, such as customizable dashboards and enhanced mega menus navigation. Furthermore, the Exact Synergy Enterprise PSA solution make it now possible to plan people against a deadline and register costs of approved hours and expenses in Exact Globe.

Exact Integration launched in August has now new features, such as supporting the batch update of items and restoring database. To follow earlier introduction of Central Master Data Management for accounts and items, as of this product update it is possible to centrally manage General Ledger accounts (video).

Based on a direct customer feedback, we have also implemented a number of small enhancements, among others:

A full overview of all new functionalities you can find in the release notes and some additional information on the Product Update News page. Please also refer to previous articles on the Product Blog.

We would like to thank all customers, partners and colleagues who contributed to this product update.

Should you have any questions regarding this announcement, please comment on this blog post.

Exact Synergy Enterprise product update 247 in controlled release

Written by Michiel Dorjee on . Posted in Exact Synergy

As of today, Exact Synergy Enterprise product update 247 is in controlled release. This new product update is planned to be generally available by the end of September 2011.

The main highlights of this product update are as following:

We have also implemented a number of small enhancements based on a direct customer feedback and suggestions, among others:

For a full overview of all new functionalities, please refer to the release notes for product update 247.

Should you have any questions regarding this announcement, please contact Bert Siekmann (Manager Product Management) at bert.siekmann@exact.com.