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On this blog we will cover stories from all around the Exact ecosystem.

Posts Tagged ‘Internet Explorer’

Support for Internet Explorer 8 will be discontinued

Written by Michiel van Rooijen on . Posted in Exact Globe

Microsoft ends the support for Internet Explorer 8 in January 2015. This may have implications for your Exact software.

In order to work with Exact Globe Next and Exact Synergy Enterprise, Microsoft products are required. Exact follows the Microsoft support lifecycle policy with respect to these products’ system requirements. As a result the support of Internet Explorer 8 will be discontinued as of product update 254 of Exact Synergy Enterprise. This is also applicable to the Exact products that use Exact Synergy Enterprise, such as B2B E-Commerce portal.

Exact advises you to timely switch to a newer version of Internet Explorer or one of the other supported browsers, so you can continue to use the latest product updates of Exact Synergy Enterprise in the future.

Multi-browser compatibility – where are we now?

Written by Robin den Buurman on . Posted in Exact Synergy

We are moving forward with the multi-browser compatibilty and it’s time for an update. As you know our goal is to support the following browsers:

  • Microsoft Internet Explorer
  • Google Chrome
  • Apple’s Safari
  • Mozilla Firefox

In my previous blog I shared with you some important improvements in the multi-browser compatibility. Among others we have added a new document editor that enables you to create and edit documents, you could as well create and edit workflow or view Microsoft SQL Server Reports.

In the product update 245 we added new functionalities that are multi-browser compatible. You can now view and edit your homepage and customize menus in your preferences. Moreover, the personnel cards and search functionality, when searching for people, accounts and documents, are now compatible with multiple browsers.

If you would like to know more about the changes regarding multi-browser compatibility in the product update 245, watch this video.



The only fully supported browser is Internet Explorer. While some functionality may be available in other browsers, they are not officially supported.

Image source: http://www.arencoitsolutions.com/?page_id=6

Nothing but Exact Online!

Written by Emiel Romein on . Posted in Exact Online

Get rid of the unnecessary clutter that accompanies your browser

Did you know it is possible to use Exact Online in full screen mode? Getting rid of those space consuming icons, buttons and other fields is actually quite easy. Just click Tools > Full Screen in Internet Explorer or press the F11 key.
Try it now and see what happens! Simply press the F11 key again to switch back to the “normal” mode and retrieve your menu.

In Firefox you also press F11 or click Full Screen in the View Menu.

Safari for Mac unfortunately does not support a full screen option. Some creative people found some workarounds though. Click this link to search the web: http://www.google.com/search?q=full+screen+safari

Easier on the eyes

Now that you have more Exact Online on your screen, let’s make it easier on the eyes! It’s possible to zoom the content of your browser. In plain English: You can make Exact Online bigger and easier to read.  In the status bar – this is the bar in the bottom of Internet Explorer – you can increase the zoom percentage. If you can’t see the status bar enable it via Tools > Toolbars > Check: Status Bar.
Click the zoom button and select a zoom percentage. You can even increase or decrease zoom by pressing the Ctrl and + key, or the Ctrl and – key at the same time. The real power users zoom in and out using the mouse. Hold down the Ctrl key and roll your mouse wheel up and down at the same time.

In Firefox and Safari for Mac the zoom options are not available from the Status bar in the bottom of the screen. Firefox does zoom using the Ctrl + and Ctrl and mouse shortcuts though. The mouse shortcut is also the same in Safari, but if you zoom using the keyboard, use the Command key instead of Control (Cmd + and Cmd -).


Happy New Browsing

Written by Michiel Dorjee on . Posted in Exact Synergy

Another year has come to an end and a new one is beginning. We are making plans and setting goals in order to make the New Year count. The first one is planned for January 9, 2014. Because then Exact Synergy Enterprise Product Update 252 will become generally available. As of this product update you can enjoy the new and existing features using your desired web browser.

Statistics shows that Internet Explorer is the most used web browser but market share is declining. Nowadays there are more flavors out there to get connected to the World Wide Web. Not only different browsers offer you to surf on the web but also devices, such as tablets, smartphones and TVs. Giving you the possibility to use Exact Synergy Enterprise in other main web browsers we started a project early 2013. After a couple of months of hard work we reached the following milestone that 949 pages plus controls are compatible with the latest version of:

  • Internet Explorer 10 (compatible mode) on Windows
  • Google Chrome on Windows
  • Mozilla Firefox on Windows
  • Apple Safari on Mac OS

Together with 2013 the Controlled Release period has (almost) come to an end. Let’s welcome the New Year with the support of multi-browser and start making it count.

Happy New Browsing!

(Image Source: NY Times)

Technology adoption

Written by Michiel Dorjee on . Posted in Exact Synergy

Nowadays the speed of new technologies becoming available for us is tremendously high. Together with this rapidity new functionalities and possibilities are being introduced. It’s quite an effort to catch up and follow in the same pace as these new products are being launched. To give our (early adopter) customers a peek inside, I have listed the new products from the Microsoft “train” which we will be supporting.

Exact is currently working on making our products Exact Globe Next (‘with extended functionality’) and Exact Synergy Enterprise ready to support the newest Microsoft platforms: Windows Server 2012, Windows 8, Internet Explorer 10 and Office 2013.

Below you see the list of new technologies which will be supported in each product:

Exact Globe Next

  • Windows Server 2012
  • Windows 8
  • Internet Explorer 10 (only for Exact Globe Next ‘with extended functionality’)
  • Office 2013

Exact Synergy Enterprise

Somewhere next half year we expect to support all the above technologies in the specific product. For the exact release dates please keep a close eye on this blog.

Multi browser project: What is going on?

Written by Robin den Buurman on . Posted in Exact Synergy

It has been a while since we wrote about our multi browser project for Exact Synergy Enterprise. A lot has been done in the meantime; let me explain what we did so far.

What is our goal?

Our goal is to support Google Chrome, Apple’s Safari, Mozilla Firefox and of course Microsoft Internet explorer. Looking at one of the statistics provider hitslink.com, the market share of the Microsoft Internet explorer has dropped below the 60% of all internet users. Firefox has over 22% of the total internet users and Chrome currently has over 8% market share.

Exact Synergy Enterprise consists out of 1500+ pages which all have been developed using Microsoft technology and based on Microsoft Internet Explorer compatibility. Next to the pages we also have many controls, style sheets and other possible HTML and script containing items; all of which should eventually be compliant with the mentioned four browsers.

New functionality

As you probably read on this product blog this is not the only project that is running. The new features (created with new pages and controls) we develop compliant with the 4 web browsers from the start. Take a look for example at the new User Interface and Mobile. You will be able to use them with all four browsers.

How and what?

The multi browser project can be split in two parts. The first part includes making all our controls which are used within web pages compliant to the four mentioned browsers. This part, the foundation, is completed for 75%. However, this part will not guarantee full compliancy for all features since features within the page itself are overlooked that way.

# Page Table
1  Portal.aspx
2  Home.aspx
3  Menu.aspx
4  MenuCustomize.aspx
5  menucustomizeworkflow.aspx
6  HRMResourceCard.aspx
7  WflRequests.aspx
8  WflRequest.aspx
9  HRMResourceSearch.aspx
10  WflRequestTypes.aspx

This is where part two comes in the picture which is used to make each individual page compliant to the four different browsers. In this approach only the priority of the page within the project is important because eventually we should validate, test and update each individual page. The priority of each page has been determined and mostly corresponds with the usage frequency of that page by our customers.

To get an idea, this table shows the top 10 of most frequently used pages. This represents roughly 6% of the daily tasks done via Exact Synergy Enterprise by our customers.

Alright, nice but tell me what has been done!

From your point of view you are probably much more interested in the results so far. As of product update 244 you should be able to use IE, Chrome, Safari or Firefox to:

  1. Create and edit documents using the new document editor.
  2. Create and edit workflow.
  3. View Microsoft SQL Server Reports.
  4. Other small pages and functionality has been made compliant.


As you might have guessed this project is not finished. In fact, the major part of what we did has been done “under the hood” (controls) to prepare ourselves and the product to take on the individual pages and functionality. In product update 245 we have started the second part of the project in parallel with the first part.

In the upcoming releases you will see that more and more of your daily tasks can be performed using any of the four browsers. I will keep informing you on them using this product blog.

Feedback is highly appreciated!