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Posts Tagged ‘field’

Service Management: 1:1 scenario General Available

Written by Robin den Buurman on . Posted in Exact Globe, Exact Synergy

As of today our new Service Management solution is generally available for 1:1 scenarios. This solution enables manufacturers and wholesale companies to streamline their complete service management process.

After many days of interviewing, visiting, developing, testing we reached a phase were we release the first part of functionality from the service management solution.

The solution supports the handling of:

  • corrective service activities
  • preventive service activities
  • contract management
  • dispatching / planning
  • material requirement planning
  • field service
  • registration of time and materials
  • contract and activity invoicing
  • 1 Exact Synergy Enterprise with one Exact Globe Next service administration

Benefits

  • Stay ahead of the competition
  • Achieve rapid response times
  • Enjoy profitable service contracts
  • Assign the right engineer for the job
  • Have all spare parts and materials on hand
  • Enable service engineers to do a great job, the first time
  • Become proactive instead of reactive

Thanks to all our customers and partners that have participated in establishing the functionality for this version!