We are incredibly proud to be one of the first companies in the Netherlands to build Windows 10 Apps. The Exact Self Service App is the first of several Windows Apps built on the new universal Windows platform.
Posts Tagged ‘Exact Synergy Enterprise’
Exact has developed several apps for Exact Synergy Enterprise. One of these is the Field Service app. This app is already available for some time as part of the Exact Service Management solution for manufacturers and wholesale companies to streamline their complete service management process.
The Exact Self Service App already gave you insight in your time off balance, salary slips, personal files and sick leaves. The App also enables you to quickly request for a day off or call in sick.
With the latest version of the Self Service App (1.3 iOS or 1.3 Android), you are also able to check your workflow and look for contact information of colleagues!
Previous blogposts explained that the user interface of Exact Synergy in product update 255 is completely redesigned and several pages and cards have a new layout.
A new app has become available in the app stores to use for Exact Synergy (Enterprise): the Exact Synergy Classic app!
The Android Field Service App for working offline is now in Controlled release.
Next to the App for iOS, now also the Field Service Offline App for Android is available in Controlled Release. Exact is offering an App that doesn’t require an internet connection. This enables the service engineer to perform the tasks that are essential to do his job, even when he is on the road or on a location where no internet connection is available.
The App offers the following:
• View the planning
• Get information about the job, such as the address of the customer, the contact, the phone number, etc
• View information about the configuration and problem.
• Register what he has done and enter hours and materials used and sign off the job
To be able to use this App, you need Exact Synergy Enterprise product update 254 or higher, and Android 4.0 or higher. The Android App will work on both tablet and phone. If you want to start using this new App, send an e-mail to email@example.com.
As of today Exact Synergy product update 255 and Exact Globe product update 410 are generally available. In the product updates several new functions and improvements have been made available such as a new interface for Exact Synergy and enhancements for the Exact Globe WMS solution.
The new Exact Synergy user interface is shown after performing the update. The complete user interface has undergone a transformation to a more innovative and visually attractive design. Read all about the changes in these blog posts.
In addition, there are also several improvements in the service management solution, such as the possibility to use selection codes and payment conditions, the availability of free fields, the possibility to determine the order of agreement lines and new lines in the contract and much more.
Please note that Microsoft Exchange 2003 is no longer supported as of product update 255.
In Exact Globe there are several improvements in the WMS solution. It is now possible to use pre-collection via which the picking advice is generated based on totals instead of separate order lines, and you have the possibility to allocate stock on SKU level.
There is also a separate controlled release of a change regarding the splitting of order lines when allocating free stock. As of this product update actual splitting of sales order lines due to stock allocation of free stock is minimized. The order lines will be displayed as entered when creating the order regardless whether stock is allocated to these lines. This functionality can be made available on request in product update 410. If you are interested in using this enhancement you can send an e-mail to firstname.lastname@example.org.
For more information about product update 255 and 410 you can check the release notes. The release notes of product update 255 can be found in document 26.221.595. The release notes of product update 410 can be found in document 26.221.558.
As of this week Exact Synergy product update 255 and Exact Globe product update 410 are in Controlled Release. This means that customers who participate in the controlled release phase can download the new product updates. In these product updates several new functions and improvements are available.
Previous blogpost explained that the user interface of Exact Synergy is completely redesigned. Besides the changes regarding the menus also the various cards are updated. For instance the Person card.