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On this blog we will cover stories from all around the Exact ecosystem.

Posts Tagged ‘Exact Synergy Enterprise’

Exact Self Service app extended with Inbox and Employee functionality

Written by Sonja Bloemers - Blom on . Posted in Exact Synergy

The Exact Self Service App already gave you insight in your time off balance, salary slips, personal files and sick leaves. The App also enables you to quickly request for a day off or call in sick.

With the latest version of the Self Service App (1.3 iOS or 1.3 Android), you are also able to check your workflow and look for contact information of colleagues!

You can download the app via Google Play and iTunes.

New Android Field Service App for working offline in Controlled release

Written by Sonja Bloemers - Blom on . Posted in Exact Synergy

The Android Field Service App for working offline is now in Controlled release.

Next to the App for iOS, now also the Field Service Offline App for Android is available in Controlled Release. Exact is offering an App that doesn’t require an internet connection. This enables the service engineer to perform the tasks that are essential to do his job, even when he is on the road or on a location where no internet connection is available.

The App offers the following:
• View the planning
• Get information about the job, such as the address of the customer, the contact, the phone number, etc
• View information about the configuration and problem.
• Register what he has done and enter hours and materials used and sign off the job

To be able to use this App, you need Exact Synergy Enterprise product update 254 or higher, and Android 4.0 or higher. The Android App will work on both tablet and phone. If you want to start using this new App, send an e-mail to productreadiness@exact.com.

Product updates 255 and 410 generally available

Written by Michiel van Rooijen on . Posted in Exact Globe, Exact Synergy

As of today Exact Synergy product update 255 and Exact Globe product update 410 are generally available. In the product updates several new functions and improvements have been made available such as a new interface for Exact Synergy and enhancements for the Exact Globe WMS solution.

Exact Synergy

The new Exact Synergy user interface is shown after performing the update. The complete user interface has undergone a transformation to a more innovative and visually attractive design. Read all about the changes in these blog posts.

In addition, there are also several improvements in the service management solution, such as the possibility to use selection codes and payment conditions, the availability of free fields, the possibility to determine the order of agreement lines and new lines in the contract and much more.

Please note that Microsoft Exchange 2003 is no longer supported as of product update 255.

Exact Globe

In Exact Globe there are several improvements in the WMS solution. It is now possible to use pre-collection via which the picking advice is generated based on totals instead of separate order lines, and you have the possibility to allocate stock on SKU level.

There is also a separate controlled release of a change regarding the splitting of order lines when allocating free stock. As of this product update actual splitting of sales order lines due to stock allocation of free stock is minimized. The order lines will be displayed as entered when creating the order regardless whether stock is allocated to these lines. This functionality can be made available on request in product update 410. If you are interested in using this enhancement you can send an e-mail to productreadiness@exact.com.

More information

For more information about product update 255 and 410 you can check the release notes. The release notes of product update 255 can be found in document 26.221.595. The release notes of product update 410 can be found in document 26.221.558.