The Exact Synergy app has been around for some years now. In the mean time, we’ve created several new apps like the Exact CRM, Exact Self Service, Exact Expenses, Exact Field Service and the Exact Hour Entry app. These apps can be used in combination with Exact Synergy Enterprise as of product update 252 and are build with new technologies that offers more functionality, like push notifications. So it was time to get the Exact Synergy app up to par with the other apps so users can enjoy the app even more.
The Exact CRM app is available for some time now and is used throughout the world. With modern technologies, security is a hot topic. More and more companies want to control the apps that employees use within the company on their (private) phones.
We are incredibly proud to be one of the first companies in the Netherlands to build Windows 10 Apps. The Exact Self Service App is the first of several Windows Apps built on the new universal Windows platform.
Exact has developed several apps for Exact Synergy Enterprise. One of these is the Field Service app. This app is already available for some time as part of the Exact Service Management solution for manufacturers and wholesale companies to streamline their complete service management process.
As of today, you can download a new version of the Exact Synergy app! Make sure to download the latest version and enjoy the app!
At the end of 2015, Exact launched it’s first universal app for Windows 10, the Exact Self Service app. Soon after that, the Exact Expenses app became available. And now, the Exact CRM app can now be downloaded in the Windows 10 store!
In October 2015, a new version (2.4) of the Exact CRM app for iOS was released that fixed a problem for users with certain regional settings. The problem was that in the calendar, the month January of the year 2016 was not available. Appointments with a date in January 2016 would cause the app to stop working.
Unfortunately, we notice that still older versions of the Exact CRM app are used, with a result that the app (for some users) will stop working.
We advise all users to use the latest version of the Exact apps. You can download the Exact CRM app here.
A new app has become available in the app stores to use for Exact Synergy (Enterprise): the Exact Synergy Classic app!
The Android Field Service App for working offline is now in Controlled release.
Next to the App for iOS, now also the Field Service Offline App for Android is available in Controlled Release. Exact is offering an App that doesn’t require an internet connection. This enables the service engineer to perform the tasks that are essential to do his job, even when he is on the road or on a location where no internet connection is available.
The App offers the following:
• View the planning
• Get information about the job, such as the address of the customer, the contact, the phone number, etc
• View information about the configuration and problem.
• Register what he has done and enter hours and materials used and sign off the job
To be able to use this App, you need Exact Synergy Enterprise product update 254 or higher, and Android 4.0 or higher. The Android App will work on both tablet and phone. If you want to start using this new App, send an e-mail to firstname.lastname@example.org.