As of today the new Field Service App for working offline is in Controlled release.
Next to the existing Field service app, Exact offers now a new Field service app that doesn’t require an internet connection. This enables the service engineer to perform the tasks that are essential to do his job, even when he is on the road or on a location where no internet connection is available.
- View the planning
- Get information about the job, such as the address of the customer, the contact, the phonenumber, etc.
- View information about the configuration and problem
- Register what he has done and enter hours and materials used and sign off the job.
For more information about the controlled release phase you can check this document.