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[SOLVED] Exact Synergy App currently not accessible via the Appstore

Written by Martin Ortgiess on . Posted in Exact Synergy




The App was offline for 2 working days.




Previous announcement:

Currently the Exact Synergy App is not available in the Appstore from Apple.

After a new update of the Exact Synergy App last night, we found some issues.
Although the App went through several test rounds, this issue only occurs when installing it on your phone via the Appstore.
That is why it did not pop-up in our test rounds.

Our developers worked round the clock to fix the issue and succeeded just a minute ago.
The new version needs to go through a new approval round by Apple. This will take somewhere between 5 days and 2 weeks.
In the meantime the App will not be available in the Appstore. This will impact only users who want to install the App on their device. It does not impact user who already have the App installed. All our other Apps are still available in the stores

When the App is available, I will inform you again via this blog.

I am very sorry for this inconvenience and hope it does not disrupt your processes to much.

Keep you informed!



Comments (1)

  • Robert Klein


    I did get a call about this from a channel partner and customer, thanks for clearing this up.


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