I am at the airport and just finished my steak when I receive the bill. After I pay the bill, I make a photo of it with my mobile and send it to firstname.lastname@example.org. Within a minute, I receive an email message that informs me that an expense claim is created in Synergy Enterprise with the bill linked to it.
This is just an example of a business case we want to support. Of course the bill can also be a visit report that you send to email@example.com or a quotation you send to a customer and CC to firstname.lastname@example.org. Another scenario is that information entered on a website is send to a mailbox email@example.com. All email messages here result in request for the sales inside department.
Hopefully these examples give you an idea of the solution we want to offer. With this solution you can define action per email address: created request X and/or document type Y for every incoming email. The request and/or document is email address specific, so an email received at firstname.lastname@example.org can result in an ‘Information request’ where an email received at email@example.com can result in an ‘Expense claim request’ with the bill linked to it.
Before we offer this functionality to all our customers, we want to start with a small group of customers to work with it. Together with this group we can evaluate the solution.
Are you interested in joining this small group of customers, please let me know and send me an email: firstname.lastname@example.org.
If you have any questions are feedback on this article, please leave a comment and share your thoughts with us!
Photo credit: ydhsu