Exact Synergy | Exact Product Blog

Source: http://www.northwestmilitary.com/news/fort-lewis-blog/2011/06/How-about-a-customer-service-job/

Service Management: Service Activities explained

Posted on 17. Jan, 2012 by Robin den Buurman.

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The service activity is used to register the whole process from entering the request until the invoicing. The service activity is an Exact Synergy Enterprise request with extra options. You can view the configurations of a customer, and choose the service that is required. In addition, you can create one service activity or multiple service [...]

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Exact Integration – Resending data

Posted on 27. Dec, 2011 by Ruud Aalders.

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Hi all, When you are using the Exact Integration solution you sometimes want to to re-send your data from Exact Synergy Enterprise to Exact Globe vice versa. As previously stated you can do this in the background monitor by hitting the re-send button for selected messages. We also supply you with a tool that can re-send your [...]

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Exact Integration – Monitoring integration

Posted on 22. Dec, 2011 by Ruud Aalders.

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Hi all, Environments are getting more and more complex these days. As a system administrator you see yourself faced with many challenges of keeping important data up to date in all enviroments. As Exact we have two main products which are many times seen in one enviroment. Exact Synergy Enterprise for your front office, web browser application and [...]

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People supported in Central Master Data Management

Posted on 21. Dec, 2011 by Richard Smits.

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Over last year we’ve been busy developing Central Master Data Management solution (CMDM) that allows you to create a structured process for entering and maintaining information at a central location. As a result, you have a clear overview of your entire organization’s information that can be used for company-wide decision making. With each product update [...]

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Exact Synergy Enterprise product update 248 in controlled release

Posted on 15. Dec, 2011 by Vincent Henricks.

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As of today, Exact Synergy Enterprise product update 248 is in controlled release. This new product update is planned to be generally available in the mid of January 2012.