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Contact management and Natural Persons: Video time!

Posted on 26. Oct, 2012 by Martin Ortgiess.

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In my previous blog post about Contact Management and Natural Persons, you can read everything about this great functionality which is offered as of Synergy Enterprise Product Update 250. Now it’s time to show you how it looks. Take a look at this 7:24 minutes video and get familiar with the most important features and setting of Contact [...]

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Templates for Opportunity Pivot Analysis

Posted on 27. Jan, 2012 by Sunil Girdhari.

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Pivot analysis provides a powerful tool to analyze information. With pivot analysis, you can filter out the data you are interested in and sort it by different criteria. In Exact Synergy Enterprise product update 248 we have introduced the possibility to save templates for opportunity pivot analysis.

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Source: http://www.northwestmilitary.com/news/fort-lewis-blog/2011/06/How-about-a-customer-service-job/

Service Management: Service Activities explained

Posted on 17. Jan, 2012 by Robin den Buurman.

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The service activity is used to register the whole process from entering the request until the invoicing. The service activity is an Exact Synergy Enterprise request with extra options. You can view the configurations of a customer, and choose the service that is required. In addition, you can create one service activity or multiple service [...]

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People supported in Central Master Data Management

Posted on 21. Dec, 2011 by Richard Smits.

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Over last year we’ve been busy developing Central Master Data Management solution (CMDM) that allows you to create a structured process for entering and maintaining information at a central location. As a result, you have a clear overview of your entire organization’s information that can be used for company-wide decision making. With each product update [...]

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General Ledgers in Central Master Data Management

Posted on 06. Sep, 2011 by Richard Smits.

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Managing data across multiple divisions can be a challenge. With Central Master Data Management you create a structured process for entering and maintaining information on a single platform, reducing redundancy and eliminating information silos. To follow earlier introductions of Central Master Data Management for Accounts and Items, we are happy to inform me that as [...]