Exact Product Blog » Synergy Office Integration

Synergy Office integration gets performance boost

Martin Ortgiess — Mon, 12 Apr 2010 15:03:47 +0000

Microsoft Office, especially Outlook and Word, is widely used every day to create most of the content we make. A lot of this content is interesting or important enough to share it within your organization or eco-system. Sharing these kinds of documents only happens when it is easy. For this, we introduced Synergy Office Integration (SOI), which has a tight integration between Microsoft Office and Synergy Enterprise. SOI works on Office 2007 and we are working to support Office 2010 later this year.

SOI is used by our customers for about a year now. During this year we got a lot of positive feedback and some points of attention. We got a couple of requests to boost performance; the time to save an email or document to Synergy enterprise. In some environments this took too long and we decided to make this a focus area.

Lost couple of weeks we investigated the process of saving a document and booked some great results. In all situations we achieve a good performance boost, in some situations even up to 150%. If we compare the overall performance of Synergy Office Integration with its predecessor (Synergy office Add in), saving a document takes about 20% time less.

The performance boost is available as of product update 242. If you already run product update 242, please update to latest 242 version available.

For more information about SOI or to view a demo video, see the blog: Integration of Exact Synergy Enterprise with MS Outlook and other MS Office applications

Integration of Exact Synergy Enterprise with MS Outlook and other MS Office applications

Martin Ortgiess — Fri, 30 Oct 2009 09:30:38 +0000

Do you also spend a lot of time of your day in Microsoft Office and especially in Microsoft Outlook? Well, you’re not the only one.

Outlook is one of the main gateways to share information. The usage of email is easy and fast, although it also has some important downsides, which you are probably aware of. One of the downsides is that distribution of one email results in multiple email messages in a lot of local databases (Outlook folders). It is unclear who has and does not have the information available and when there is an update, not everybody might be aware. This is why an application like Synergy Enterprise is so important. Information is only stored once, and you can easily see who can see it. When a change is made, this is directly visible to everybody it concerns.

With Synergy Office Integration we have succeeded to have best of both worlds. Because you are so used to the MS Outlook interface, we made Synergy Enterprise available there. This means that all functionalities you know from Synergy, can now be accessed via MS Outlook.

We have introduced the Synergy toolbar in MS Outlook, which provides you exactly what you need: the options available here follow the user preferences. This means that the Synergy Enterprise options in MS Outlook are the same as the options you have using Internet Explorer.

Because you will not stop using your email, we also looked at how we could achieve a tighter integration between your emails and Synergy Enterprise. And looking to the positive feedback we received so far, I think we succeeded. We have introduced the ‘save’ button, which will give you the option to save your incoming and outgoing email to Synergy Enterprise with only 1 mouse click. If the email address is recognized, it will automatically be linked to the right contact person in Synergy Enterprise.

The email message in Outlook will be tagged, so you can easily see which emails are saved to Synergy Enterprise.

When you want to add more information to the email message, when saving it to Synergy Enterprise, you can select the ‘save as’ button to save the email message. Now you can add additional information and also create a request instantly.

Conclusion: no need to leave Outlook when you work with Synergy Enterprise. With Synergy Office Integration all your Synergy functionalities are available in MS Outlook. Next to MS Outlook we also offer a tight integration with MS Word, MS Excel, MS PowerPoint and MS FrontPage.

Photo credit: Shareski

New product update for Exact Synergy Enterprise

Eric van der Palen — Tue, 30 Jun 2009 15:43:07 +0000

Today is an exciting day for us: product update 241 for Exact Synergy Enterprise is generally available as of now! The Synergy product management team has been working hard on understanding the way you work, how your processes are designed and how we can fulfil your needs. They have translated that insight in powerful new solutions. Our colleagues at product development for their part, did an excellent job to create the new functionality that lets you do your work in a more efficient and easier way. We are sure that every user of Exact Synergy Enterprise can benefit from this new product update.

First of all we introduce to you a totally renewed Synergy Office Integration. It provides you with new opportunities to access your workflow, planning, and nearly all other Exact Synergy Enterprise operations directly from Microsoft Outlook. We know that many, many users of Exact Synergy Enterprise also use Microsoft Outlook and these two products are now joined in one single interface.

Also, a new screen for creating requests has been implemented, already introduced to you earlier in this blog post. We asked your feedback and we got it! Thanks for all your suggestions and comments.

New search functionality in this product update enables you to search for terms with diacritics, as explained earlier in this blog post.Product update 241 also introduces support for both Microsoft Internet Explorer 8 and Microsoft SQL Server 2008.

Over the coming period of time we will highlight some of the new functionality in this product update on this blog. Please subscribe to our RSS-feeds or e-mail newsletters so we can keep you informed.