Welcome to the Exact Product Blog

On this blog we will cover stories from all around the Exact ecosystem.

Posts Tagged ‘service’

Multi-divisional Products and Services.

Written by Richard Smits on . Posted in Exact Globe, Exact Synergy

Central master data management for Accounts is available .  Now company wide compliance for products and services is in scope.

Control over items is more than just identification of the items over multiple divisions.    

Having a corporate standard on items does not mean that a local division can not create or  maintain items. What should be taken into account is the fact that the comply with corporate standards. Besides that it can well be that a division offers only a selection of the overall product portfolio based on market focus or knowledge level. Within the item portfolio stock values or pricing can well differ per division. It enables managing the product life cycle on a divisional level as well as companywide optimization of usage and handling of products and services.

If you want to share your ideas, want to meet us, want to be one of the first to work with the solution, or any other way of participation, please let me know.

Do you:
• face this issue?
• what is your biggest issue?
• know customers facing this?
• how do they currently handle this?
• have any other ideas/remarks

You can comment on this blog or send me an email: Richard.Smits@exact.com

New VAT rules in the EU per 1 January 2010.

Written by Philippe Robert on . Posted in Exact Globe, Exact Online

In February 2008, the EU Ministers of Finance adopted a package of changes regarding the VAT system in Europe. One of the objectives of this package is to modernize and simplify existing rules regarding the cross-border delivery of services within the EU. Another objective is to reduce fraud. This new VAT package will be introduced in all EU countries on the 1st of January 2010.

This means that before the end of 2009, all 27 EU countries will have to include these changes in their local VAT legislation. I will not go in full detail of the new package in this post, but I will give you 3 major changes that might also impact your business (if it’s located in the EU, of course). It is a complicated manner, so I tried to write it down as clearly as possible.

  • If you are a VAT-registered business and you sell or move goods to other VAT-registered businesses within the European Union (EU), you must record and report data on your activities. There are two systems: Intrastat and the European Community (EC) Sales List. This EC Sales List, the listing of delivery of goods, will be replaced by the listing of delivery of goods and services. This listing will thus not only be for the delivery of goods, but now also for the services that you provide to customers that are liable to VAT (B2B) located in another EU country. The periodicity of the ESL (EC Sales List) will be quarterly or monthly depending of the size of the company.
  • In case of (cross-border) delivery of services, you will have to list these services on the EC Sales List if the location of your customer is in another European country than your own. In other words, the location where the service is actually executed is not relevant anymore. Only the country of your customer is relevant.
  • The VAT return can also be changed, but this will differ per country. For example in the Netherlands, goods and services have to be reported in the existing ‘box 3’ while in Belgium two new VAT boxes will be added to the VAT return. Whatever solution a country will choose, the objective is always to have a full coherence between the EC Sales List and the VAT return.  

For some countries the modifications that have to be implemented in the EC Sales List and the VAT return are already known, while in other countries these modifications will not be totally clear before November or December of this year. 

Even though not all the changes are known yet, Exact Software will not and cannot wait until the last minute to implement these changes in Exact Globe and Exact Online. With customers in almost every EU country we have to take timely measures. Therefore we are currently, for each individual EU country, in contact with the local VAT administration and accountancy firms to investigate the impact for the local VAT return and EC Sales List.

Around Europe, you have probably received invitations to follow a seminar regarding this subject, often organized by the VAT authority, accountants offices or business organizations. We advise you to follow one of these seminars. This because the new VAT package will not only have impact on the VAT return or the EC Sales List, but it will also have an impact on the way that you will register your financial data.

As soon as we have new information about the VAT package of 2010 and/or the impact on our software, we will keep you informed via this blog.

Photo credit: Phillip

Does Exact support Windows Small Business Server?

Written by Michiel Dorjee on . Posted in Exact Globe

At Exact we are proud to have a lot of small and medium sized businesses as our customers, so we often receive the question whether or not our products are supported when they run on Windows Small Business Server. Most of the times, this question is about the use of Exact Globe in particular. In most cases the answer is ‘yes’: we support Windows Server 2008 and SQL Server 2008, so why would a bundle of these two products under the name of Small Business Server 2008 not be supported? However, there are some things you need to take into account when you want to choose this all-in-one server solution to run Exact Globe.

First of all, let me explain what Small Business Server is. Microsoft has developed Small Business Server specifically for small businesses and it is an integrated server suite designed for running network infrastructure for no more than 75 workstations or users.  So that is obviously a very important limitation: if you foresee you will have more than 75 workstation or users connecting to your server(s), now or in the future, Small Business Server does not suit your business needs.

Looking at Small Business Server 2008, there are two editions available. The Standard Edition offers (amongst others) Windows Server 2008, Microsoft Exchange Server 2007 and Windows Sharepoint Services 3.0. The Premium Edition adds Microsoft SQL Server 2008 For Small Business to that package. Both versions are only available as x64 (64 bits) software.

It is important to know that we always advise our customers to use a dedicated database server when using Exact Globe. If SQL Server runs on the same machine as Microsoft Exchange Server, Windows Sharepoint Services or other applications, those other applications can potentially have a negative influence on the speed and power of SQL Server and thus Exact Globe. What is new in Small Business Server 2008, is that the Premium Edition can run on two hardware servers, with the second server running Windows Server and SQL Server for line-of-business applications. In this case that line-of-business application is Exact Globe. So, for the first time with Small Business Server you can install a dedicated database server as advised by Exact.

A technical limitation of Small Business Server is however that it only supports one Microsoft Active Directory. If your IT environment exists of multiple Microsoft Active Directories and data for Exact Globe need to be send across multiple domains, Small Business Server cannot be used. This is not a limitation of Exact Globe, but a limitation of Small Business Server.

An important limitation in terms of service and support is that Microsoft’s guidelines say that products like SQL Server have to be supported by the vendor that sells the license to a customer. An additional option is to purchase support or services directly at Microsoft. Of course there is a lot of self-service support information available on the internet, but when you need expert advice or troubleshooting specifically on your SQL Server software,  Exact only provides service and support on SQL Server software that is acquired through Exact. If you decide to purchase the  integrated Small Business Server suite, which can’t be obtained through Exact, you will also have to get service and support on your Small Business Server solution at the vendor of your software or directly at Microsoft.

One of the most important reasons for small and medium businesses to consider purchasing Small Business Server is the low price of the suite compared to the total price of purchasing all applications separately. This low price is justified by the limitations that Microsoft has build into Small Business Server. If and how these limitations conflict with your business needs can only be judged by yourself and your IT advisers.

Being an Independent Software Vendor (ISV) of Microsoft, Exact can offer so-called runtime licenses for SQL Server as part of the total Exact solution at a lower price than the standard full-use licensing options offered by the Microsoft dealer channel. Advantage of such a runtime license is its appealing purchase price, a possible disadvantage can be that SQL Server under a runtime license can only be used in conjunction with Exact software. If you want to use SQL Server not only for Exact solutions, but also for other applications, a runtime license cannot be used.

We are happy to send you an offer for SQL Server licenses, so you can make an objective and well-informed choice between the Small Business Server all-in-one suite and the purchase of separate licenses. To check whether or not the limitations of Small Business Server conflict with your business needs, we advise you to contact Microsoft or a certified Microsoft partner.