service management | Exact Product Blog

Service Management: highlights next product update

Posted on 01. Mar, 2013 by Vincent Henricks.

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In this blog I would like to inform you about some highlights that you can expect in the next Exact Synergy Enterprise release, product update 251, which is expected in the second quarter of this year.

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Exact Synergy Enterprise product update 249 and Exact Globe Next product update 404 are in controlled release

Posted on 22. May, 2012 by Bert Siekmann.

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As of now Exact Synergy Enterprise product update 249 and Exact Globe Next product update 404 are in controlled release. That means that these releases are now available for resellers as well as all controlled release customers. After a successful controlled release period we will announce both products generally available, planned for mid-June.

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Service Management: Service slips and more

Posted on 07. Nov, 2011 by Robin den Buurman.

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Exact is currently developing a new Service Management solution. The development team has created this video to give you a preview about what you can expect from the solution which will be available soon. For reporting, alerting and monitoring MS Reporting Services based reports and a set of predefined events will be offered. From [...]

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Exact’s Service Management solution video

Posted on 31. Aug, 2011 by Robin den Buurman.

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The Exact Service Management team is currently developing a successor to the Exact Field Service solution, that aims to help wholesale and manufacturing companies who service the products they sell to optimize their service activities. To give you even more insight in what this solution is and how you can benefit from it, we are [...]

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Service Management: Planning a job

Posted on 18. Jul, 2011 by Robin den Buurman.

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Exact is currently developing a new Service Management solution. The development team has created this video to give you a preview about what you can expect from the solution which will be available soon. Dispatching of service activities Assigning the right engineer to a service activity is essential in service organizations. Aspects such as availability, [...]