Tag Archives: service management

Exact Field Service App version 1.1 available in the Appstore

Posted on 31. Mar, 2014 by .

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Today a new version of the Exact Field Service App become available in the Appstore. This new version comes with native iOS 7 support, which you will recognize easily. All controls in the App, like datepickers, and other pop-ups will now have the iOS7 look and feel. This version contains small bug fixes and support […]

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New Field Service App available for iPad

Posted on 07. Feb, 2014 by .

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As of today, a new Field Service App is available in the Apple App Store.

A few highlights:
– New look-and-feel, in line with the new Exact CRM App;
– Improved section for adding materials to the service order;
– Search by item code when adding materials and select items from different warehouses;
– Request number is visible on the service order.

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Visual makeover for Exact Field Service App

Posted on 10. Dec, 2013 by .

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In the last phase of its controlled release, the Exact Field Service App received a well-deserved visual makeover. While the mobile team was busy improving the app, Apple released iOS 7 for the newer generation iPads, which changed the look and feel dramatically. We are proud to announce that the overhauled Field Service app now […]

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Service Management: register single service activities

Posted on 09. Dec, 2013 by .

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From product update 252 we are introducing a new ‘Service order (single)’ request. This service order supports one service activity type per request and one or more service engineers and material lines. The user can define the layout to show all information in one screen or in tabs.

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Rapid handling of small-scale Service activities

Posted on 19. Nov, 2013 by .

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Service Management customers with many small-scale Service activities usually have a lot of activities that need to be authorized and realized every day. In product update 252 we have built two new pages with overviews of Service activities that can be authorized or realized. With one press of a button the activities are put through to the next stage of the process. This saves you a lot of mouse clicks and time!

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