As of today new service packs are available! To make sure you timely have access to the legislative changes in January you can expect a new service pack more often than usual. Keep an eye on the supportblog for the availability of the new service packs.
Posts Tagged ‘product update’
As of today Exact Synergy product update 255 and Exact Globe product update 410 are generally available. In the product updates several new functions and improvements have been made available such as a new interface for Exact Synergy and enhancements for the Exact Globe WMS solution.
The new Exact Synergy user interface is shown after performing the update. The complete user interface has undergone a transformation to a more innovative and visually attractive design. Read all about the changes in these blog posts.
In addition, there are also several improvements in the service management solution, such as the possibility to use selection codes and payment conditions, the availability of free fields, the possibility to determine the order of agreement lines and new lines in the contract and much more.
Please note that Microsoft Exchange 2003 is no longer supported as of product update 255.
In Exact Globe there are several improvements in the WMS solution. It is now possible to use pre-collection via which the picking advice is generated based on totals instead of separate order lines, and you have the possibility to allocate stock on SKU level.
There is also a separate controlled release of a change regarding the splitting of order lines when allocating free stock. As of this product update actual splitting of sales order lines due to stock allocation of free stock is minimized. The order lines will be displayed as entered when creating the order regardless whether stock is allocated to these lines. This functionality can be made available on request in product update 410. If you are interested in using this enhancement you can send an e-mail to firstname.lastname@example.org.
For more information about product update 255 and 410 you can check the release notes. The release notes of product update 255 can be found in document 26.221.595. The release notes of product update 410 can be found in document 26.221.558.
When performing an update of Exact Globe Next and Exact Synergy Enterprise you have the possibility to select the product update you want to install.
The availability of the older product updates causes confusion among customers our who perform an update. Because there is little demand for the old product updates and they are not up-to-date in terms of legislation and regulations, in line with our Terms and Conditions as of now only the last five product updates are available for download.
At the moment the following product updates are available for Exact Globe Next: 404, 405, 406, 407 and 408. For Exact Synergy Enterprise the following product updates are available 249, 250, 251, 252 and 253.
Older product updates are no longer available for download, but are available on request. For more information about requesting an older product update, see this document on our customer portal.
Another year has come to an end and a new one is beginning. We are making plans and setting goals in order to make the New Year count. The first one is planned for January 9, 2014. Because then Exact Synergy Enterprise Product Update 252 will become generally available. As of this product update you can enjoy the new and existing features using your desired web browser.
Statistics shows that Internet Explorer is the most used web browser but market share is declining. Nowadays there are more flavors out there to get connected to the World Wide Web. Not only different browsers offer you to surf on the web but also devices, such as tablets, smartphones and TVs. Giving you the possibility to use Exact Synergy Enterprise in other main web browsers we started a project early 2013. After a couple of months of hard work we reached the following milestone that 949 pages plus controls are compatible with the latest version of:
- Internet Explorer 10 (compatible mode) on Windows
- Google Chrome on Windows
- Mozilla Firefox on Windows
- Apple Safari on Mac OS
Together with 2013 the Controlled Release period has (almost) come to an end. Let’s welcome the New Year with the support of multi-browser and start making it count.
Happy New Browsing!
(Image Source: NY Times)
On behalf of the Product Management team, I am pleased to announce that Exact Globe product update 401 is in controlled release. This new product update is planned to be generally available at the end of May 2011.
A large group of customers are already lined up to participate in the controlled release and start using it. On top of that all of Exacts partners/resellers are able to download the 401 product update as well.
With our users’ needs in mind, we have added in this product update new functionalities that are important to our customers’ operation and will facilitate their business. Among others, we have enhanced Exact Globe with the following features:
- Central Master Data Management for Items is in extended controlled release
- B2B E-commerce Portal that facilitates wholesale trade and manufacturing companies in their need for optimizing electronic ordering process in a Business-to-business environment
- Handling of bounced and refunded collections in cash flow management
- For the Dutch customers of Exact Globe we introduce Rabobank Online. This solution offers online integration and automatic exchange of local bank payment files, bank collection files and bank statements with the help of the Exact Online platform.
- To better support manufacturing companies several improvements in production order entry, BOM and logistics have been implemented
Moreover in this product update we have further extended and improved support legal as well as banking requirements.
Based on direct customer feedback, we continuously improve our products. In this product update you will find among others the following enhancements:
- Multilingual unit description supported in logistics
- Ability to fulfill Sales orders in combination with underpaid pre-payment invoices
- Update purchase prices based on sales prices
Additionally, the Word merge functionality in Exact Globe is now fully supported with MS Word 2010 thanks to the Content Controls solution.
More about this product update soon!
This announcement applies to customers:
•updating to Exact Globe product update 411 from Exact Globe product update 409 or Exact Globe product update 410, and
•updating to Exact Synergy Enterprise product update 256 from Exact Synergy Enterprise product update 254 or Exact Synergy Enterprise product update 255, and
•using Exact Lightweight Integration Server (ELIS) as integration solution between Exact Globe and Exact Synergy Enterprise
In this product update of ELIS it has been made possible for partners of Exact to create their own solutions using ELIS. As a result of this the update procedure for ELIS is different this time. For future product updates the standard routine can be used again.
After updating Exact Globe to 411 and updating Exact Synergy Enterprise to 256, the update of ELIS has to be installed from the CAB folder of the Exact Synergy Enterprise installation. The installation routine of ELIS did not change, only the location where to install from is different for this product update only.
After ELIS has been updated, the solutions that run on ELIS (like Exact Integration) can be installed in the usual way. It is mandatory to also update the end points of Exact Globe and Exact Synergy Enterprise. Make sure that after the end points are updated, the product update version registered by the clients is updated by connecting to Exact Globe and Exact Synergy Enterprise from the client configuration screen and save the changes. Also make sure the configuration is updated to the latest version of the solution.
Due to the changes in ELIS in this product update, as of version 18.104.22.168 of ELIS it is only possible to connect to Exact Globe product update 411 and Exact Synergy Enterprise product update 256. It is not supported to connect to lower product updates of Exact Globe and Exact Synergy Enterprise with this version of ELIS.
The controlled release fase of product update 411 and 256 starts at the end of November 2015. The product updates are planned to be generally available in January 2016.
Before you perform an update, it is of the utmost importance to read this information.
Check whether Exact Globe Next with extended functionality is added to your license
First, it is important to check whether you use Exact Globe Next with extended functionality, or if this is added to your license.
Via [Help, Over], at tab ‘License’, or via [E, About], link ‘License’, link ‘more details’ you need to check whether the module SE0101N – Exact Globe Next with extended functionality is added to your license.
From 12-12-2014 it is not possible anymore to perform an update for Exact Globe Next with extended functionality, when you use Windows XP or Windows Server 2003. This is
regardless of the current Product update you are using.
For Exact Globe Next with extended functionality different system requirements apply. Regardless of the Product Update you are using, you need to meet Exact Globe Next with extended functionality’s System requirements for Product Update 409 in section ‘Exact Globe Next with extended functionality’.
If Exact Globe Next with extended functionality is not added to your license, then you can disregard this message.
As of this week Exact Synergy Enterprise product update 253 and Exact Globe Next product update 408 are in Controlled Release. This means that customers who participate in the controlled release phase can download the new product updates. In these product updates many new functions and improvements are available.
In Exact Globe Next Microsoft Windows 8.1 is now supported and changes in the architecture have been made so Exact Globe Next can better run in a hosted environment. In E-WMS several new functions such as real-time replenishment have been added.
A lot a valuable data is stored in Synergy. Pictures of people are one of them. Using these pictures in communication tools such as MS Outlook and MS Lync offers a great user experience! With Product Update 250 we deliver Windows PowerShell scripts which allow uploading Synergy profile pictures into Active Directory. After this every known person will show the Synergy profile picture in the communication tool. So now you actually see whom you communicate with; isn’t this great!
Together with our Gold Partner Nobel we have developed these scripts and they are ready to be delivered to all of our customers. When Product Update 250 will be generally available the ‘how to’ documentation will also be provided. I will reply to this article with the link of the user guide. The provided script is for people but can also be used for contact persons which have portal access. You just need to modify the query in the script.
Until then keep smiling! You never know who is looking at your picture
Photo credit: Shanda Panda
Based on your feedback after the introduction of the new user interface in product update 244, we did some major enhancements. As of the product update 245 we did, among others, the following improvements:
- Mega menus display options of what you have access to based on your license roles
- The Right top menu includes for example alert menu which displays your ‘to do’ list, document menu to view or create documents and a list of your recent contacts
- We have added a Quick links section in the right bar with links to for instance reports and activity
- Self-service wizard has been moved to the right side and includes now time-off, personal file and new wizard for medical leave and expense claim
- We have standardized the layout for account, project and personal card. They include a business card view and quick links. You can now adjust the tabs on the card according to your needs by simply dragging and dropping them
Watch the video below to see other changes we did in the product update 245.
We are constantly working on improving the new user interface and we highly value your feedback. If you have any suggestions or comments please submit them by clicking on the feedback button in Exact Synergy Enterprise or by sending email to email@example.com.