It is designed to be big, because it automates core processes of small and medium businesses, from opportunity management to back office reporting to purchase request handling. It is customizable to fit the needs of individual customers and contains plenty of useful features.

Product management, of course, invests a lot of effort in making Synergy Enterprise as friendly and easy to use as possible, but still training is required to get to know about its raw power. To show you how Synergy Enterprise works, we film demo videos for each new release.

While these demo videos focus on bigger stories, there are lots of small valuable features in Synergy Enterprise that make everyday life of our users easier. But we also know that our users are industrious and enterpreneurial individuals, regardless of their job functions, and they have little time to spend learning how their software works.

To help them, product management has started publishing videos with tips how to get the best mileage out of Synergy Enterprise. Even if you are an experienced user, we hope that you find out something new about it. For example, did you know how easy it is to organize your workflow the way you see fit? Or how to personalize the cards with your accounts?

As usual, these videos are done by Exademy, our corporate center of learning. That means that the videos are short, down-to-the-point, and entertaining. Take a look at the start page for more tips, and do come back from time to time, because more good stuff is coming soon.

And if you have suggestions how to make these videos even better, or know an excellent tip to get filmed, please drop a line to Aimee Swartz-Glancy or Jason Hopkins, the creators, or to Vladimir Bataev, the product manager.

Colleagues and customers involved come from all parts of the organization and from all over the globe. Customer Support in China, pre-sales from the US and consultant from The Netherlands. Viewing it from these different angles is important and sometimes leads to surprises. For example: we have adjusted our search functionality for Exact Synergy Enterprise so that it now can find <Jiří> just by typing <Jiri>. So, the search now also excludes the diacritics. We used the word ‘transliteration’ for this in our release documentation. We realized that it had a broader meaning, but we thought we scoped it clearly in the other parts of the documentation. The question from China however was: can I now find  <收件人> just by typing <shoujianren>? Indeed Google does have this functionality, but this is a step we have not yet made. ‘Searching=Finding’ will however keep on having our focus.

Photo credit: Desirée Delgado