OCS (Office Communications Server) is a Unified Communications (UC) platform and helps you to make intelligent decision about how and whom to contact. Exact Synergy Enterprise is the central work environment within an organization, and enabling presence strengthens this position.

Enabling OCS presence within Exact Synergy Enterprise, can limit delays in your day to day work. Because you can easily see who is available and how you can reach him. Communication becomes much faster and will enhance collaboration.

To give you an impression on what it will look like, we offer you this preview. This preview briefly shows you what we want to offer our customers. This functionality is expected to be available Q4 2009.

Photo credit: Mugley

As of today, product update 394 of Exact Globe and Exact Synergy is in controlled release. That means this release is now available for resellers as well as all controlled release customers that participate in the controlled release of product update 394.

This product update is the 3rd already in 2009, see also our recent post on the release planning, and  offers lots of new functionality. First of all, there is the introduction of a new module: E-Charges & discounts.This new Exact Globe module offers functionality to automatically add discounts or charges; a certain fee on top of the normal sales price to cover order costs, legal obligations like environmental taxes or fees for certain transportation packaging (like pallets, wrap paper, plastic etc).

Product update 394 also offers enhancements to Exact Globe in the field of blanket sales orders, as well as an interface with  Dun & Bradstreet to retrieve D&B’s address data or risk profiles. Moreover, a new connectivity layer between Exact Globe and Pervasive Data Integrator (PDI), marks the first step for Exact Globe towards increased connectivity via PDI as well as a first step in creating a successor for the current integrated scenario of Exact Globe and Exact Synergy.

To further strengthen the offering of Exact Globe’s for the American market, several new functionalities have been introduced like a new module E-Shipping Manifest/Starship, Support for Credit card processing and enhanced EDI integration.

For an overview of all other big and small enhancements of product update 394, please have a look at the release notes.

For both Exact Globe and Exact Synergy, all timely reported high and urgent bug reports as well as a number of medium bug reports is fixed.

For more information, please leave a comment or contact Ronald Voets