Tag Archives: Exact

Source: http://www.northwestmilitary.com/news/fort-lewis-blog/2011/06/How-about-a-customer-service-job/

Service Management: Service Activities explained

Posted on 17. Jan, 2012 by .

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The service activity is used to register the whole process from entering the request until the invoicing. The service activity is an Exact Synergy Enterprise request with extra options. You can view the configurations of a customer, and choose the service that is required. In addition, you can create one service activity or multiple service [...]

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New item codes from your supplier?

Posted on 05. Dec, 2011 by .

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When you receive a file with the new item codes from your supplier, you can update your items in one go. The batch update functionality is best used for this purpose. In product update 401, the batch update functionality has been enhanced. You can maintain your ‘supplier’s item code’ and update the information automatically using [...]

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Using tabs in your workflow request

Posted on 11. Nov, 2011 by .

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As of product update 247 Exact Synergy Enterprise supports tab sheets in workflow requests. Although you should always carefully consider when it’s better to have all information one screen or when tabs are more useful, you now have that option. In general, using tabs could be nice when the information that needs to be shown belongs [...]

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Exact Globe product update 401 in Controlled Release

Posted on 04. May, 2011 by .

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On behalf of the Product Management team, I am pleased to announce that Exact Globe product update 401 is in controlled release. This new product update is planned to be generally available at the end of May 2011.  A large group of customers are already lined up to participate in the controlled release and start using [...]

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New Synergy design video

Posted on 18. Mar, 2011 by .

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Based on your feedback after the introduction of the new user interface in product update 244, we did some major enhancements. As of the product update 245 we did, among others, the following improvements: Mega menus display options of what you have access to based on your license roles The Right top menu includes for [...]

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