Tag Archives: Exact Globe

Service Management: Planning a job

Posted on 18. Jul, 2011 by .

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Exact is currently developing a new Service Management solution. The development team has created this video to give you a preview about what you can expect from the solution which will be available soon. Dispatching of service activities Assigning the right engineer to a service activity is essential in service organizations. Aspects such as availability, [...]

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Globe tip: Changing transactions

Globe tip: Changing transactions

Posted on 08. Jul, 2011 by .

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Does it sound familiar to you: you made a mistake in the entry, but you realized it too late and has already processed it? We’ve got you covered and offer a great solution – ‘change’ function. Financial entries that originate from other modules cannot be adjusted, but sometimes it can be desirable to change values, [...]

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Service Management: Selling goods so you can service them quickly later!

Posted on 06. Jul, 2011 by .

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Exact is currently developing a new Service Management solution. The development team has created this video to give you a preview about what you can expect from the solution which will be available soon. Need for speed when creating service requests When creating a service request you have to deal with different situations. Most of [...]

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How do we approach localizations?

How do we approach localizations?

Posted on 05. Jul, 2011 by .

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Exact deals with customers in 125 countries from all over the world and therefore localization of our software has always been a big issue for us. With a newly formed localizations team in corporate product management, which offers centralized structures and responsibilities, we can deliver better results. Our new team consists of three colleagues, each of us dedicated [...]

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Managing bounced and refunded collections

Managing bounced and refunded collections

Posted on 10. Jun, 2011 by .

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Collections submitted to banks may be rejected due to inaccurate debtor details, such as wrong bank account information, insufficient funds, or other reasons. Debtors themselves may retract the payment amounts which deducted from their bank accounts by the collection process.  Banks are obliged to fulfill such requests for refunds and creditors in turn, will not [...]

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