In 2009 we started developing the Exact System Information (ESI) Tool. With this free tool we can serve you, as one of our valued Exact Globe and Exact Synergy customers, with targeted and personal advice on how to make better use of our software solutions. By advizing you and thousands of other customers, we can also gain better insight in how our software is used; valueable information that enables us to keep improving our solutions. The Exact System Information Tool can be downloaded for free and the file ‘ExactSysInfo.exe’ can be installed by all organizations that use Exact Globe and/or Exact Synergy (Enterprise).  

It is important for you to know what kind of information is exchanged by the ESI Tool. When you use the ESI Tool no company sensitive information will be transferred. Only technical information like usage statistics, logged errors, numbers of records per table, database size and settings will be exchanged. When using the ESI Tool you can see exactly what information is send to us in the CSV file that is placed on your desktop or via menupath ‘Logs, View CSV file’.

Personally, I am very happy to see that a lot of our customers have already used the ESI tool. As of today, the Exact System Information Tool is even extended with the option to receive an automated improvement report per e-mail.

If you specify your e-mail address before pressing the ‘Start Analysis button’, the Exact System Information will analyze your SQL Server and Exact databases. When the analysis is completed you will receive the improvement report within 10 minutes. The report is divided in 2 sections:

1. Server improvements.
The server improvements section is related to your SQL server configurations and answers questions like: Have you installed the latest Service packs? Can you make changes in your SQL Server configuration to make use of all available memory? Etcetera.
 
2. Database improvements.
The database improvements section is related to the database itself and gives advice about new available product updates, clean up of historical journal records, clean up of voided entry record, background jobs, clean up of temporary tables etcetera.

If you have already used the Exact System Information tool in the past, the tool will update itself when you start it up again.

Enjoy using the Exact System Information tool. If you have suggestions for improvements please let me know, as we do not only want to improve our software solutions but also the Exact System Information Tool itself.

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