Customer Feedback | Exact Product Blog

Exact Globe product update 401 in Controlled Release

Posted on 04. May, 2011 by Alexander Kutilov.

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On behalf of the Product Management team, I am pleased to announce that Exact Globe product update 401 is in controlled release. This new product update is planned to be generally available at the end of May 2011. A large group of customers are already lined up to participate in the controlled release and start using [...]

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The new Synergy design. What has been done with your feedback so far

Posted on 09. Dec, 2010 by Vincent Henricks.

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We have used your feedback and the results from user research for the further development of the new design of Synergy Enterprise. We have not only built new functionality and screens, we have also made some good improvements. The user interface looks slightly different from the design which we introduced in product update 244. The interface that we are going to introduce in product update 245 has a solid foundation for further expansion.

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Synergy 244 user feedback

Posted on 25. Oct, 2010 by Sie-Hang Cheung.

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Last Monday, 18/10/2010, the feedback button in the Synergy 244 update went live, and we sure did notice that. When we checked the mailbox that morning, we were happily surprised with all the feedback we got from you. People actually took the time to look at what we did and told us what they liked and what could need improvements. As much as we would love to answer all the emails individually, just like how you took the time to write us an email, it’s too much work, hence this blog post. We hope you guys understand.

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Feedback results: Come out, Come out, wherever you are!

Posted on 28. Sep, 2010 by Robin den Buurman.

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After publication of the blog “Saving time: Come out, Come out, wherever you are!” I got a lot of feedback on the article and functionality which could be divided into two groups. The ones that where extremely positive about the provided functionality and the ones that had some doubts and presented me with a more [...]

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Do you get the most out of Exact Online?

Posted on 13. Sep, 2010 by Lucie van Velze.

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After talking with some of our customers, it became apparent that of all the people who ‘use’ Exact Online, there are certainly some who do not fully ‘make use’ of it. While the product still suits the original purpose for which it was purchased – namely online book keeping – some users are not taking full advantage of its wide range of functionality. So, in an effort to try and help our users get the most possible from their investment, here’s a short reminder of what else Exact Online can do for you!