Exact Product Blog

Source: http://www.northwestmilitary.com/news/fort-lewis-blog/2011/06/How-about-a-customer-service-job/

Service Management: Service Activities explained

Posted on 17. Jan, 2012 by Robin den Buurman.

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The service activity is used to register the whole process from entering the request until the invoicing. The service activity is an Exact Synergy Enterprise request with extra options. You can view the configurations of a customer, and choose the service that is required. In addition, you can create one service activity or multiple service [...]

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Localizations team to deliver around the world

Posted on 12. Jan, 2012 by Elaine Chai.

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Happy New Year and best wishes to you in 2012! Localizations team has reached another milestone to deliver Product Update 403 which is general available, as you could read in the previous announcement. In product update 403, we have extended functionalities that support legal requirements and business standards, have built localization improvements for a [...]

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Exact Globe product update 403 is generally available

Posted on 05. Jan, 2012 by Stan Houben.

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As of today, Exact Globe product update 403 is generally available, which marks the end of the controlled release period which started in the mid of December 2011.

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How to handle deliveries that are sent directly from your supplier to the customer?

Posted on 27. Dec, 2011 by Marco Kastrop.

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Soon to be available for every Exact Online Trade customer is the functionality to purchase based on existing sales orders (back to back ordering). Once you have created a (number of) sales order(s), you can get a purchase order advice for selected order(s) and generate purchase orders. As an extension to back to back orders [...]

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Exact Integration – Resending data

Posted on 27. Dec, 2011 by Ruud Aalders.

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Hi all, When you are using the Exact Integration solution you sometimes want to to re-send your data from Exact Synergy Enterprise to Exact Globe vice versa. As previously stated you can do this in the background monitor by hitting the re-send button for selected messages. We also supply you with a tool that can re-send your [...]