Marco Kastrop | Exact Product Blog

Is your customer loyalty rewarded?

Posted on 29. Jun, 2010 by Marco Kastrop.

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Customer loyalty is determined by a couple of elements: relationship strength, perceived alternatives and the relationship at critical episodes. Over the past period, the relationship in difficult times may have been heavily tested. If we drill down the customer loyalty factors, then we can distinguish the transactional loyalty, emotional loyalty, overall satisfaction level and the level of competition.

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How would you like your eggs in the morning?

Posted on 28. Apr, 2010 by Marco Kastrop.

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ERP systems are traditionally suited to show you data on request, but hardly bring information to your screen pro-actively. A nice feature of Exact Online that I really get excited about is the possibility to define your personalized cockpit that allows you to add graphs, charts or ratios based on your administration data.

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No more workarounds for ‘Delivery notes’

Posted on 22. Mar, 2010 by Marco Kastrop.

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Small companies with logistic processes have not been served with Exact Online functionality up to so far. Via a workaround (that is also used in Exact Compact Trade – product) it is possible to make a delivery note (via trial printing), however this is as far as the logistic delivery process is facilitated. This will change very soon!