The most common excuse for not paying invoices is that the customer “didn’t receive” the invoice. This scenario will soon be a thing of the past.
A tool will be available where the customer can track all the invoices that are sent via e-mail. The e-mails that are sent out will contain a direct link to the sales invoice, so the receiver can view, download to PDF, print or import the invoice.
The sender will know when the invoice has been viewed by his customer, making for a more productive discussion about outstanding items with a customer. And the sender now has the insight to be proactive about invoices that have never been viewed.
According to planning “Send and Track invoices” will come available in the second quarter of 2014 in Controlled Release.
If you have any feedback on this upcoming innovation just place a comment on this blog or send an e-mail directly to Judith van Wissen (email@example.com).