Welcome to the Exact Product Blog

On this blog we will cover stories from all around the Exact ecosystem.

A picture is worth a thousand words

Written by Michiel Dorjee on . Posted in Exact Synergy

Why force someone to read tedious text when the picture of a crossed-out cigarette will do? In the real world, icons are always telling us what to do. No smoking on the airplane. Beware of the road crew ahead. Go to the restroom here if you’re a man, and there if you’re a woman. These icons, for the most part, tell us these things without so much as a word. They’re achievements of human efficiency.

The digital world, however, is a different story. In business software, warnings and directions are often much more complex. How can an icon summarize, for instance, whether you are customizing or repairing information? Which icon is the best representation, so that it tells us what can be done? Is it the cog-wheel or screwdriver & wrench icon?

To answer these questions we have a dedicated UX team which focusses on this challenge. Their main focus is the interactions between the user and different devices, where our business software runs on. In Exact Synergy Enterprise Product Update 251 we have updated the existing icons so that they have a modern look & feel and are consistent all over the software.

In the below screenshot you can see some of the improvements:

Before:

Old ESE Icons

After:

New ESE Icons

Exact Synergy Enterprise Product Update 251 is expected to be generally available in Q2 2013.
Please let me know what you think about the new icons, when you have a chance to view them.

Credits: Lydia Depillis (text) &  Tim Smith (picture)

Tags: ,

Comments (8)

  • Shawn Gamble

    |

    I like the Updates, looking good, could we possibly get icons for hidden SSRS reports so that from the admin POV we can see which are hidden and which are not. I have a FR out on this since ESE was released. it would react much like the admin view of workflow where you can see which ones are active and which are not.

    Reply

    • Sunil Girdhari

      |

      Hi Shawn, thanks for the positive feedback! We will take your valuable feedback into account for future improvements.

      Reply

  • Robert Klein

    |

    I like the new icon style, definitely more up to date. We need to re-do the icons for InterConnect for Macola. Exact Navigator is using a combination of ESE and IC icons.

    Reply

  • Aimee

    |

    I really like the new icons! Much cleaner and fresher.

    Reply

  • Gary@VCD

    |

    Customers are very disappointed that no more effort is put into the new User Interface (UI)(http://blogs.exact.com/products/2011/03/new-synergy-design-video/). Instead we are put off with User Experience (UX) improvements. Exact has really “missed the train” there. It would be great news if Exact fires up the UI engine again and start delivering what has been promised.

    Reply

    • Sunil Girdhari

      |

      Hi Gary, first of all thank you for sharing your opinion. As we are constantly looking for ways to improve our solutions and are focusing very much on improving our user experience, we would like to follow up with you on your statements. Exact will contact you to further investigate the requirements of you and your customers.

      Reply

  • Jamie

    |

    Hi Sunil

    I am sure many people like myself are very interested to understand whats happening with the Synergy UI that was promised.. is it not possible to share this information openly?

    Regards

    Jamie

    Reply

    • Sunil Girdhari

      |

      Hi Jamie, the new design was a project, developed step-by-step based on customer feedback. We have finally found the best market fit for this project in Exact Globe Next ‘with extended functionality’ and thus commercially launched as part of this solution. Trends, market research, customer feedback and technological developments have led to our first mobile strategy. In our native IOS, Android and Windows apps we deliver our key features faster and with a better customer experience, taking UX centrally into account.

      Reply

Leave a comment