As of today our new Service Management solution is generally available for 1:1 scenarios. This solution enables manufacturers and wholesale companies to streamline their complete service management process.
After many days of interviewing, visiting, developing, testing we reached a phase were we release the first part of functionality from the service management solution.
The solution supports the handling of:
- corrective service activities
- preventive service activities
- contract management
- dispatching / planning
- material requirement planning
- field service
- registration of time and materials
- contract and activity invoicing
- 1 Exact Synergy Enterprise with one Exact Globe Next service administration
- Stay ahead of the competition
- Achieve rapid response times
- Enjoy profitable service contracts
- Assign the right engineer for the job
- Have all spare parts and materials on hand
- Enable service engineers to do a great job, the first time
- Become proactive instead of reactive
Thanks to all our customers and partners that have participated in establishing the functionality for this version!