How to know what’s ‘in’ per country

Posted on 23. May, 2012 by in Exact Globe Next

Serving customers all around the world, we are dealing with different legislations every day. Since I’m part of localizations team of Exact, I’m busy with all kind of adjustments, to make sure our software meets expectations of our customers in the supported countries. This of course also includes ‘managing those expectations’ and clear communication of what’s already available.

To give an overview of what can be expected per country, in the past we prepared documents that listed supported functionality for each country. As a result of many modifications over the years, the documents were no longer user friendly. To optimize usability we first differentiated all supported functionality per country into ‘general’ for general information like supported language, ‘legal’ for legally required functionality, ‘local’ in sense of common business use and ‘banking’ for supported bank formats and country specific cash flow functionality. As a consequence we now offer a clear overview per country with linked detailed information and release notes.  Those fact sheets which work as a sort of country cockpit, have been first introduced internally and now are also available for our customers.

Take a look at Synergy document 17.073.975, to see what we prepared. To view it you need to login with your customer portal credentials. Those factsheets will be updated for every product update. So better stay tuned!

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2 Responses to “How to know what’s ‘in’ per country”

  1. Marcel

    23. May, 2012

    What is the Level A / B etc?

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    • Sabine Christiansen

      23. May, 2012

      The level is mainly related to the level of localization per country, for level A countries we for instance offer set of documentation like manual or online helpfiles in local language, whereas for others only a part of documentation is translated from English to local language.

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