Archive for January, 2012

Templates for Opportunity Pivot Analysis

Posted on 27. Jan, 2012 by .

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Pivot analysis provides a powerful tool to analyze information. With pivot analysis, you can filter out the data you are interested in and sort it by different criteria. In Exact Synergy Enterprise product update 248 we have introduced the possibility to save templates for opportunity pivot analysis.

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Enhancements in the Synergy Office Integration

Posted on 27. Jan, 2012 by .

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In Exact Synergy Enterprise product update 248 we have improved the ease of use and speed of Exact Synergy Office Integration. We have also took a direct customer feedback into consideration which resulted in the numerous improvements. Please watch our video.

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Exact Synergy Enterprise product update 248 is generally available

Posted on 17. Jan, 2012 by .

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As of today, Exact Synergy Enterprise product update 248 is generally available, which marks the end of the controlled release period which started in the mid of December 2011.

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Source: http://www.northwestmilitary.com/news/fort-lewis-blog/2011/06/How-about-a-customer-service-job/

Service Management: Service Activities explained

Posted on 17. Jan, 2012 by .

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The service activity is used to register the whole process from entering the request until the invoicing. The service activity is an Exact Synergy Enterprise request with extra options. You can view the configurations of a customer, and choose the service that is required. In addition, you can create one service activity or multiple service […]

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Localizations team to deliver around the world

Posted on 12. Jan, 2012 by .

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Happy New Year and best wishes to you in 2012! Localizations team has reached another milestone to deliver Product Update 403 which is general available, as you could read in the previous announcement.    In product update 403, we have extended functionalities that support legal requirements and business standards, have built localization improvements for a […]

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