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Rafiki’s Corner – Exact Event Manager 1.8 Goes to Market

Written by Sander van Triet on . Posted in Exact Event Manager

The Red Carpet is out, all in place for the lastest release, Exact Event Manager 1.8. Effective Tuesday, November 1, Exact Event Manager 1.8 is Generally Available for Exact in North America (US & Canada) and in formal Controlled Release for the Benelux and International regions of Exact. The expected General Release for these two regions is December 1, pending the outcome of the Controlled Release cycle.

Why do we have a dual release cycle going on with Exact Event Manager 1.8? you may well ask. Well, there are many reasons, but the most practical reason is due to the status of Exact Globe Next and the fact that Exact Event Manager 1.8 is also installed with Exact Globe Next as a core solution. Consumers of the technology provided by Exact Event Manager in the USA and Canada, where we have solutions other than Globe, are able to take advantage of the significant benefits of this latest release, without any further delay. It is all about providing what the market wants and needs!

Just to re-cap, here is a list of key features that this new release provides:

  • Simple Grouping (Single level)
  • Tables in emails (for Grouping)
  • Embedded images within the Rich text Editor
  • Support for Stored Procedures as an Action and Source
  • Creation of Exact Synergy Enterprise Projects as an Action
  • Creation of Exact Synergy Enterprise Accounts (Customers) as an Action
  • Creation of Exact Synergy Enterprise Employees (Resources) as an Action
  • Simplified Alert Summary Tab
  • Queue Now (Run Now**) Option
  • New Languages (Russian, Polish and Czech)
  • Installation (Silent) with Exact Globe Next with basic Auto Configuration

These are but a few of the new capabilities of the solution. I would highly recommend updating to this solution when appropriate! You will not be disappointed…No referendum is required to determine the power of this solution!!

Tip of the Day

One aspect of Exact Event Manager that I would like to highlight here, now, relates to the installation process of Exact Event Manager.

When you install the solution, for the first time, as well as update, please make sure that you have Administrator rights to the database and server. If you do not, the installation WILL fail and you will not be able to access or run the system. This is very important, and it has been well documented.

Second Tip of the Day

You will shortly see some cool help functions within Exact Event Manager that will assist you in learning some finer details. We have embraced new technologies in every aspect of the solution, and this is also true of the Help functions. You will soon see an option for “Show Me!” within the solution. We have expanded the capabilities to now access on-line Show Me videos that will walk you through that specific topic. Initially, there are 7 Show Me videos that are being embedded into the help. These will be ready within the next week!

Request for the Day

We are looking to obtain / earn Customers who are willing and able to act as a Reference Customer for Exact Event Manager. This aspect of any solution is an extrememly important part of the product life cycle, with benefits for both the Customer and Exact. I am taking names and numbers…..

Enjoy the release and the rest of the week!

 

 

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Comments (5)

  • Dave Kickken

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    Matthew, I installed 1.8 today. Nice job done. I’m implementing Exact Event Manager now at two customers sites. Created some nice alerts and last week we started an invoicing project using SSRS, EEM and SYNERGY Enterprise to sent invoices. I will ask the customers to act as reference customers. Do you have some info or examples for me about the incoming e-mail schedule\alerting. Is there any documentation available about the SDK-functionalities. In one of the demo’s I saw a twitter alert

    Reply

    • matthewbather

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      Hi Dave,

      Thanks for the feedback and good news with the possible reference sites. The documentation is coming along and should be ready very, very soon. I have one person, the developer of the SDK, working on that exclusively at this moment. As soon as I hear more, I will advise.

      Cheers – Matthew

      Reply

  • Robert Klein

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    I now that many customer will be able to leverage the Table grouping with the body of an email, as a simple report! I will mostly use the Exact Synergy Enterprise Projects, Accounts (Customers), Employees (Resources) as an Actions.

    Reply

  • John Darnell

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    Does the EEM allow the creation of a document as an action? I know that is one thing I was looking for in the Vineyard Soft version of Event Manger.

    Reply

    • matthewbather

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      Hi John,

      Apologies for the late response. Been busy with the next release !

      Yes, you can have EEM create documents in Synergy Enterprise, along with Projects, Customers and resources.

      Cheers – Matthew

      Reply

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