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Synergy tip: Request Notification

Written by Michiel Dorjee on . Posted in Exact Synergy

Did you know that you can stay informed about any request even though you are not an actor in the request process?

Instead of searching for the request in order to see which changes have been made or what the status is, you can use the notification feature. With a simple click on the ‘light bulb’ icon, you can activate the notification and receive a copy of the request in your workflow. Whenever the request is updated, you will get a copy of the request in your workflow. You can recognize a request notification in your workflow by the word ‘check’ in the action column.

Watch the video to see how to make use of this functionality which gives you a great control over the information that is important to you.

Image credit: idowns.net

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Comments (1)

  • Robert Klein

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    Great feature that I use often. Showed this to a Synergy classic customer and they loved this feature so much, that they asked “can I globally turn this notification on for each user?”. Ans: No, but interesting idea.

    Reply

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