Welcome to the Exact Product Blog

On this blog we will cover stories from all around the Exact ecosystem.

Exact Synergy app for iPhone and iPad in the Appstore soon!

Written by Martin Ortgiess on . Posted in Exact Synergy

Good looking, great performance, easy to use: The Exact Synergy app for iPhone and iPad will be in the Appstore soon! (since June 2011 the App is available in the App Store)

Last couple of months I earned my salary by playing around with my iPhone. Sounds good, right! I have been working on the Exact Synergy app for iPhone and iPad. This week we uploaded the app to the Appstore which is now waiting for approval by Apple.

With the Exact Synergy app for iPhone and iPad we aim to deliver you the functionality you most frequently use or which comes in handy when you are not behind your desk. Think about managing your workflow, and creating new requests. You can view your accounts and click on the address to navigate to it. View your agenda, book your billable hour, enter your vacation request and directly see how many days will be deducted. And… file your expense claim, a process described already a while ago! The Synergy iPhone app offers you much more, but you can find this out for yourself pretty soon!

The Exact Synergy app for iPhone and iPad is free to use by all Synergy users and is available for both Exact Synergy (asp) (version 397+) and Exact Synergy Enterprise (PU 244+).

I will inform you via the product blog when the Exact Synergy app for iPhone and iPad is available in the Appstore

Tags:

Trackback from your site.

Comments (32)

  • Aimee

    |

    I can’t wait!

    Reply

  • Bert van Vreumingen

    |

    Will we need any additional software on the Synergy server to feed this app? Or does it work on a standard Synergy installation without further configuration?

    Reply

  • Martin Ortgiess

    |

    You need some files on the server side. The files will be automatically available when you update your Synergy environment. the files will be available as of PU 244 for Synergy Enterprise and 397 for Synergy asp. we will make the files a part of the update before we launch the app. No further configuration needed!

    Reply

  • Robert Klein

    |

    absolutely cannot wait to use this app w our live Synergy at Exact! Customers in North America have been clamoring for an app. My iPad is ready :)

    Reply

  • Martin Ortgiess

    |

    Hi Tijmen, because of Apple rules that would be a complicated process and.. we expect it to be in the Appstore very soon!

    Reply

  • Petra de Mol

    |

    Can’t wait!! Saw a preview@Ronals Voets… still 7 days to wait?

    Reply

  • Martin Ortgiess

    |

    We are now dependend of the approval time of Apple, which should take between 10 and 14 days. :-)

    Reply

  • Juanma Tomas

    |

    Cool!!!
    My iPhone and my iPad are waiting too!!!

    I know many customers who are very happy with this notice.

    Reply

  • Tijmen Pluimers

    |

    Hi Martin, Can you provide me an overview of what will be possible in the app?

    Reply

  • Tijmen

    |

    hi Martin, other thing will it be in HD so optimated for the IPad(2) or only for Iphone?

    Reply

  • Martin Ortgiess

    |

    Hi Tijmen,

    The app works on both iPhone, iPod and iPad. We have customized the screens for Ipad, so it looks good on that device in full screeen mode as well. We did not add any iPad specific designing though.

    As for the functionality we offer, the blog already describe some on a very high level. Any specifics you want to know?

    Reply

  • Tijmen

    |

    Hi Martin,

    I did just send you a mail.
    To give an answer on your question here… I would like to know more details instead of a description on a high level.

    Reply

  • Martin Ortgiess

    |

    I send you a reply this morning. I hope you will start using the App soon!

    Reply

  • Tijmen

    |

    Hi Martin,
    As soon as it is in the app store we will test it and if it fits… we will start using it for sure.
    thnx for the reply.

    Reply

  • Fred

    |

    Android, android!!! Android?

    Reply

  • Martin Ortgiess

    |

    Ofcourse we are looking into Android! Working on it as we speak.

    Reply

  • Picnic CRM

    |

    This looks like a great way to keep track of work-related items on the go. Looks easy to use too which is always a plus.

    Reply

  • Robert Klein

    |

    it arrived, using the iPad app now…very fast.

    Reply

  • Jamie

    |

    Look good but room for improvement

    Creating a new request I don’t like the fact that security level and priority are defined as numbers when u want to adjust; can u introduce the terms so people can easily identify them?

    Also duration of request does not auto calculate when start and end time entered.

    What about document support? Later version?

    Reply

  • Frans

    |

    Does it work with https? We have the right version of e-synergy but can’t get to work.

    Reply

  • Martin Ortgiess

    |

    Hi Frans,

    https certainly is supported. Please update your Synergy environment or install the files manually. link to the 3 files for manual installation is in my blogpost Exact Synergy app for iPhone and iPad in the Appstore NOW! Please let us know that you succeed!

    Reply

  • Martin Ortgiess

    |

    Hi Jamie, let me see what we can do with the fields security level and priority.
    As for documents, they are in the App already. You can find them via the account card.

    Reply

  • Yarko Picavet

    |

    Hi Martin,

    It really looks great. Of course it still needs improvement, but it is a good start.

    I think you really need to get get workflow functionality to work like in the reall Synergy.
    – Custom made selections now are shown by a number (eg. a list of reasons where you choose the sixth option results in a number 6, instead of the description).
    – I cannot add a timestamp in a comment, which I consider essential to separate remarks.
    – Searching for documents to link to a workflow results in an error; it seems to expect a GUID?!
    – I’d really like to search for documents directly from the main menu

    Nevertheless a great start!

    Hope to see new iOS and Android versions soon!

    Reply

  • Martin Ortgiess

    |

    Hi Yarko,

    we are working on a version 1.1 for the iPhone app. in this version we are picking up some bugs and small enhancements. one of the features we are looking into is to add a timestamp button to the keyboard. Custom fields is on the list to be solved. Currently you can only link a document to a request when you first filled in the account. this hard-coded dependency will also be removed and will be based on dependency settings of the request type. Planning for version 1.1 to be GA is around September.

    Reply

  • Lluis

    |

    We have a https server for the Synergy (ASP version) and whenever I tried the Ipad app I get the error that Authentication is needed. The only solution I get from Spanish supprt is to change the server as http as they don’t know how to handle it. Is any way the Ipad app to recongnise the certificate of the server?

    Reply

  • Gerhard

    |

    Hi Lluis,

    It is also possible to use a https server. You can simply put it into the url in the iphone app, for example https://localhost/synergy. The message ‘Authentication is needed’ indicates that the username or password or domain is not correctly filled. You can try to fill domain\username in the username field in the Iphone app and empty the field of the domain.

    Reply

  • Petr

    |

    My comment is that we completely neglected our strategic Microsoft platform, which is weird. In business environment, there are crowds that run their smarts on Windows Mobile or Phone 7 … What do you think?

    Reply

  • Martin Ortgiess

    |

    HI Petr,

    Looking to the current mobile market, it is Android and iOS that dominate the market. All other platform only have small percentage of the market. Windows phone is a potential candidate to become an important player in the market and we will keep an eye on the developments there.

    Reply

  • Campo E

    |

    hello.

    i’m starting whit synergy enterprise, When try conect this send message “ERROR Couldn’t connect to server”.

    whether use the LAN, the connect is succefully.

    our use firewall isa server by go out to internet. who can help me?

    thanks.

    Reply

  • Tim

    |

    Probeer de Synergy App te configureren voor een klant van mij, maar geeft ‘Fout: couldn’t connect to server’.
    Via werkstation kan er wel geconnect worden naar het ingevulde web adres met die credentials.
    We roepen Synergy aan met als toevoeging :444, dus https://servernaam:444/synergy, zou dat een probleem kunnen zijn?

    Reply

    • Sonja Bloemers - Blom

      |

      Hallo Tim,

      De toevoeging :444 zou niet uit moeten maken.

      Om te kijken of de gebruiker rechten heeft, kun je de volgende URL uitproberen:
      https://servernaam:444/synergy/docs/idevice.aspx

      Als de gebruiker hier een foutmelding krijgt, geeft dit hopelijk wat meer informatie.
      Als de klant het toch niet werkend krijgt, lijkt het me goed om contact op te nemen met onze support afdeling. Zij kunnen je dan verder helpen.

      Als de klant overigens met Synergy 252 of hoger werkt, adviseren we om over te stappen op de nieuwere apps: Exact CRM, Exact Expenses, Exact HR Self Service of Exact Hour Entry.

      Groeten,
      Sonja Bloemers

      Reply

Leave a comment