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iPhone app: Why couldn’t I use it last wednesday?

Written by Edgar Wieringa on . Posted in Exact Online

This post is here to inform you and offer you my apologies. Last Wednesday (May 11) we had a serious technical incident with one of our webservers, with the result that using Exact Online for iPhone could give you errors. It could happen that you would get an error on trying ny of it’s function. As I said a serious issue which we highly regret.

At the same time there was an update for Exact Online for iPhone released in the App Store and I would like to stress that the update and the issue were totally not related. The issue with the webserver has been uniquely identified and also solved. We hope you experience that everything is up-and-running again with the app and hope you continue using it.

Thank you,

Edgar Wieringa
Principal Product Management

Edgar Wieringa

I enjoy building software that supports your business' goals and people love to use. Hobbies: cooking, food, travelling, reading and running. Follow my work on http://twitter.com/edjewie

Comments (4)

  • Peter

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    Is an Android app planned?

    Reply

  • Edgar Wieringa

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    Hi Peter,

    Thanks for showing your interest. We are currently working on Exact Online for Android. We aim to have it available somewhere in the summer. So we request a bit more some patience from you (I expect you are an Android user).

    Thanks for being an Exact Online user,

    Edgar

    Reply

    • Edgar Wieringa

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      Hi Peter,

      Thanks for the signal. It is announced on our Support blog and I was a bit afraid of communicating too much :-). Soon the login page will also show a banner.

      Thanks again!

      Edgar

      Reply

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