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How to make use of PSA in Exact Synergy Enterprise

Written by Michiel Dorjee on . Posted in Exact Synergy

In order to make use of the PSA in Exact Synergy Enterprise and start to enjoy the Time&Billing capabilities, you can do that in two ways:

  1. Having a Synergy user with a professional role. Such a user can be granted any other license role (like Hour entry role) free of charge and without any further license checks
  2. Assign a Synergy user, who doesn’t have the professional role yet, with  the hour entry role. When doing so, a license check is done whether the customer has sufficient available Hour entry roles (YA1401) in his license
  3. #1 and #2 also apply to the situation where the user doesn’t need hour entry capabilities, but rather project controlling capabilities. So a Synergy user who already has the professional role, can be assigned with the project controller role free of charge and without any further license checks. Those Synergy users who don’t have a professional role, can only be granted the project controller role if there’s sufficient available project controller roles (YA1402) in the license

All the applications needed to make use of PSA in Exact Synergy Enterprise, are downloaded via the standard update mechanism of Exact Synergy Enterprise, so no seperate installation on the webserver is required.

More info on how the role mode works via this video.

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Comments (2)

  • Laurence Ledford

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    What lanugages are part of the multi-lingual support for ESE? We have entities that that span international language borders and would need to be able to provide language support for Hindi and English.

    Reply

  • Ronald Voets

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    Hi Laurence,

    Exact Synergy Enterprise has support for 37 languages. Hindi is not part of that, English is supported.
    Exact Synergy Enterprise does allow a customer to specify their own translation for the terms which you see on the screen. So what you could assess as an option, is to take a language that’s not used within your company and make your own Hindi translations. Menu path System>>Setup>>Terms>>Customized

    Reply

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