Comments on: What’s new on the menu for Reporting Services Integration in Synergy?

By: Sunil Girdhari

Sunil Girdhari — Tue, 29 Jun 2010 07:49:34 +0000

@Dave,

Great to hear such positive feedback. I will definitely contact you to admire the result. Cheers!

By: Dave Meyer

Dave Meyer — Mon, 28 Jun 2010 20:29:17 +0000

Yes, this is cool. I have SRS working with MAX and Synergy 243 and have “report packs” coming for MAX and Synergy for MAX.

SRS is a pefect tool to deliver reports, graphs and analystics from MAX, Synergy and Great Plains — or any combination of the three!

Email me for more data on these and we can show you how with a one-day configuration and training session to get existing Synergy or MAX clients up and running fast!

By: Sunil Girdhari

Sunil Girdhari — Thu, 24 Jun 2010 13:53:54 +0000

@Jeroen, Thanks for your positive feedback and suggestion. We will definitely take this into account during our research. Currently only reports will be shown in the report tree view, which you are allowed to view. The rights to view a report can be set by linking a role to a report. We made the assumption that an average user won’t need to view 200+ reports. Let’s see what the result of the research will be.

By: Erik Monchen

Erik Monchen — Thu, 24 Jun 2010 12:56:21 +0000

Jeroen,
we don’t have company wide reports yet as Sunil pointed out, but we are using the reporting services for a select group of people. These reports do not affect the performance on the Synergy database though because the data comes out of an SSAS cube.
In general, as long as the reports don’t contain massive SQL statements, I would think the performance should not be affected so much. When you have for example a couple of pivots on your homepage, there are already quite some queries fired at the database server. If the reports don’t need to be real-time reports but for example reports with data refreshed on a daily basis, you could also consider to take report snapshots during night time and read the reports from the cache during the day.

By: Jeroen Gruppen

Jeroen Gruppen — Thu, 24 Jun 2010 11:14:48 +0000

@Sunil. I like the simple configuration to the reporting services environment. Very nice. I think that the current method of presenting the reports only works with a limited number of reports. If you are using this module company wide, then you probably need more levels in order to structure and present the reports to the users. At Nobel, we are using about 200+ reports with our own Reporting Services addon.

You might want to consider adding more parameter support by allowing custom selects. If Exact decides what fields can be used, you always make the wrong choice.

By: Sunil Girdhari

Sunil Girdhari — Thu, 24 Jun 2010 10:40:50 +0000

@Jeroen,

We have planned updating to release 243 next month. So I don’t have these figures yet. The load/performance on the SQL Server can be managed in several ways. It’s currently not possible to start reports from the dealer/customer portal. We are doing research on how our customers receive and use this solution, before we start implementing new functionalities.

How is your experience so far?

By: Jeroen Gruppen

Jeroen Gruppen — Thu, 24 Jun 2010 09:01:25 +0000

Sunil, can you tell us if Exact employees use reporting services webparts on their startpage company wide and what this does to the performance of the SQL server? I can imagine that the load will be considerable since you load the startpage very often during the day…. Can you also start the reports from the dealer/ customer portal?