Comments on: User interface in Globe: customizable process flows

By: iroxiaSomma

iroxiaSomma — Thu, 14 Jul 2011 18:12:33 +0000

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By: iroxiaSomma

iroxiaSomma — Wed, 13 Jul 2011 17:28:41 +0000

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By: Oliatoon

Oliatoon — Mon, 22 Nov 2010 02:24:08 +0000

All feedbacks are just valid point.All this point will keep in backlog when come to redesign the menu platform.

So a platform which can consume “event” from EEM , Dashboard + customizable + standard template.

This really sound the right time for a better technology upgrade.

By: Malcolm

Malcolm — Thu, 18 Nov 2010 10:44:55 +0000

Hi
What would be really usefull and helpfull is to have separate colour schemes where multiple companies are run off the same database.
As an examples; the live and test database screens looks exact(ly) the same and the danger exists that taskes may be inadvertantly preformed in the wrong company with disastrous result.
Has this ever been considered?

thank you
MAlcolm

By: Petr Marc

Petr Marc — Wed, 21 Jul 2010 11:15:54 +0000

Why don’t we indroduce a menu search function. Many times user or even consultant do not remember where the particular function resides, and with the “menu search” fuction you will find appropriate function in second (i.e. type in “balance” and it will return a list of functions, reports, etc. from any module / menu …

Regarding the process, I think there should be a process flow support for system setup rather then user processes … benefit: to speed up implementation process of Exact Globe – what I mean is instead of describing in text only what needs to be done and where (like we have today), there would be a process flow with direct links to appropriate functions which needs to be set up during the implementation …

By: Exact User

Exact User — Tue, 13 Apr 2010 11:08:09 +0000

Not every customer have the luxury of spending vast amounts of money on top of the range servers, in most “Exact” enviroments they have SBServers with SQL2000 so your scenario is most likely to be in 10 -20% of the install base if that.

What woul be nice is if EEM was trigger based instead of recurring events this way the overhead on the network is minimal

By: Anthony Cusack

Anthony Cusack — Tue, 13 Apr 2010 10:52:13 +0000

What performance problems?

These customers put in x64 based servers with between 16 & 32 gig of ram, between that and good maintenance plans the performance is ok.

We also try and use indexed fields in the where clauses so there is minimal searching and off index matching.

Event Manager does allow for cascading Events so you can test for a scenario and then run the costly query only if it’s true.

By: Exact user

Exact user — Sat, 03 Apr 2010 06:22:02 +0000

Hi Anthony – all these uses of event manager sounds great but was is the impact on the performance of the server? I understand that EEM is not based on triggers but a scheduled event? Is that true? If that’s the case do you overcome performance issues?

By: Anthony cusack

Anthony cusack — Thu, 01 Apr 2010 23:00:07 +0000

Hi Michiel,
we have several customers in Australia / New Zealand where we have used Event Manager to create workflows for Sales Order Authorizations in Synergy to different members of Projects based on Credit Risk Scoring criteria eg:-
High Value Order,
Over Terms,
Over 75% of Line of Credit,
Credit Limit not Set etc…

When it’s approved in Synergy (Worklfow) we then Approve in Globe via the 396 Release Note function 19.638.481 – Product Update 396: Authorizing Orders Using Command Prompt.

We also do the same for Purchase Orders, except in this case we route them through 1 over 1 Management approvals based on PO Authorization limits.

We test (using SQL) for the linked Items and projects and use that to determine what Authorization it needs to go in.

We also built a Re-Submission procress for when a Manager Rejects a PO and it has to be changed.

Additionally we use Event Manager to send out email alerts to managers and PO Creaters letting them know about Status Updates etc… so they know when to look and take actions.

We see Synergy as a natural extension of Globe.

Where the information gathered in Synergy is the precurser to a transaction in Globe, and there are subsequent actions in Synergy to make sure that it meets the business criterias – eg Credit Limit, Margin Checks, Authorization levels.

By: Name (required)

Name (required) — Thu, 25 Mar 2010 06:34:18 +0000

From my experience you need to develop a user customisable menu structure that can be both built upon a mixture of several layers
1. a process flow template defined either at HO or user level.
2.the roles & functions of the user, wihereby those specific to the roles are mandatorial.
3. The user should then have the additional ability to define their order and to remove inactive / unncessary functions.