Welcome to the Exact Product Blog

On this blog we will cover stories from all around the Exact ecosystem.


Support for push notifications in the CRM apps

Written by Sonja Bloemers - Blom on . Posted in Exact Synergy

After a successful pilot phase, the Exact Synergy CRM app now supports push notifications. Push notifications will pop-up on your mobile device once a new task is added to your workflow or when a task is due. Another great functionality of the CRM app to work smarter.

To be able to use the push notifications feature, you’ll need to update to the latest version of Exact Synergy Enterprise, 254.

Enhancements to planned dates for shop order materials

Written by Pieter Hamans on . Posted in Exact Online


By default, we assume that all materials required for a shop order must be available before production starts. The planned date for the materials is derived from the planned date of the shop order (‘delivery date’) and the lead time of the bill-of-materials version. When the supplier informs us that his delivery is late, we should update the planned date. This so-called closed loop has now been implemented in Exact Online Manufacturing.

Material availability signal on the shop order

Written by Pieter Hamans on . Posted in Exact Online


Common attention points before a shop order is released to the floor include a check on the availability of capacity, and a check on the availability of the material. For the material we differentiate between order controlled materials (those that we need to purchase for this shop order), and non-order controlled materials (those that we issue from stock and replenish based on re-order policies). Material is available if the order controlled materials have been received, and if we have sufficient stock of non-order controlled materials.


Product updates 255 and 410 generally available

Written by Michiel van Rooijen on . Posted in Exact Globe, Exact Synergy

As of today Exact Synergy product update 255 and Exact Globe product update 410 are generally available. In the product updates several new functions and improvements have been made available such as a new interface for Exact Synergy and enhancements for the Exact Globe WMS solution.

Exact Synergy

The new Exact Synergy user interface is shown after performing the update. The complete user interface has undergone a transformation to a more innovative and visually attractive design. Read all about the changes in these blog posts.

In addition, there are also several improvements in the service management solution, such as the possibility to use selection codes and payment conditions, the availability of free fields, the possibility to determine the order of agreement lines and new lines in the contract and much more.

Please note that Microsoft Exchange 2003 is no longer supported as of product update 255.

Exact Globe

In Exact Globe there are several improvements in the WMS solution. It is now possible to use pre-collection via which the picking advice is generated based on totals instead of separate order lines, and you have the possibility to allocate stock on SKU level.

There is also a separate controlled release of a change regarding the splitting of order lines when allocating free stock. As of this product update actual splitting of sales order lines due to stock allocation of free stock is minimized. The order lines will be displayed as entered when creating the order regardless whether stock is allocated to these lines. This functionality can be made available on request in product update 410. If you are interested in using this enhancement you can send an e-mail to productreadiness@exact.com.

More information

For more information about product update 255 and 410 you can check the release notes. The release notes of product update 255 can be found in document 26.221.595. The release notes of product update 410 can be found in document 26.221.558.



Improved matching of advance payments when processing (online) sales orders.

Written by Jaap Jan de Lange on . Posted in Exact Online

Online sales often starts with an advance payment. Payment Service Providers, who facilitate an electronic payment when submitting selected products from out of a shopping cart in a webshop, provide a reference that can be used for matching incoming statements after delivering the goods and processing the sale.

Currently such a reference can be stored in a sales order, but is lacking a dedicated place to be used to optimize the matching process. Exact Online  will soon offer a dedicated place for a payment reference in a Sales order, that will be transferred via Goods delivery to a Sales invoice and an Outstanding item in the Financial administration where it can easily be recognized and matched with statements coming in.

This functionality is expected to become available within Sales orders in the coming weeks for customers using Exact Online Wholesale Distribution and Exact Online Manufacturing. Customers using an Exact Online Accounting edition that includes Sales invoices will be able to add a payment reference in the Sales invoice.







Generate Delivery notes for a selection of Sales orders in one go!

Written by Jaap Jan de Lange on . Posted in Exact Online

Wholesale Distributors that are processing high volumes of (small) sales orders that are entered based on availability of products might want to generate delivery notes for multiple orders in one go. Think about companies that process orders that have been entered via a B2B or B2C Web shop, where they are only accepted when sufficient products are available.

Order controlled filter in shop order purchase order advice and issue materials

Written by Pieter Hamans on . Posted in Exact Online


It is important for manufacturers to manage capital expenditure to inventories. A certain class of materials should only be purchased when there is an order requirement (order controlled), while only frequently used materials may be stocked up (stock controlled). A new filter has been added to the shop order purchase advice screen and the shop order issue materials screen to support this purpose.

Add costs to a reminder in Exact Online

Written by Judith van Wissen on . Posted in Exact Online

Not all companies pay their invoices on time. When an invoice isn’t paid on time, customers want to have a mean to putting pressure on the payment. With adding costs to a reminder, the invoice will be paid faster because it will give them the impression that they need to pay the invoices now. It will save time because less actions have to be taken such as sending additional reminders or phone calls. And eventually it will cover costs like for example interest.

Add costs to your reminder lay-out

During printing reminders in Exact Online, it will be possible to add costs. First you specify how many days the outstanding amount must be due before the costs are added. Then you have 2 methods to add costs:

  1. Fixed amount of administration costs
  2. Percentage of the outstanding amount

If you are going to use the extra costs, you have to add these fields on the reminder lay-out.

Add costs


If you have any feedback on this upcoming innovation just place a comment on this blog or send an e-mail directly to Judith van Wissen (Judith.van.wissen@exact.com).


Test-drive our new time & billing dashboard

Written by Remco Kroes on . Posted in Exact Online

In 2014 a journey was started to enhance the getting started process and main process flows in accounting. Among the first deliverables was a re-designed dashboard – designed with the need in mind to easier manage day-to-day tasks and have immediate insight in the financials of your company.  For professional services firms, we want to continue this journey and provide our users with a central starting point to manage key activities within these firms. Helping them to get started quickly and better manage their projects, resource capacity and billable utilization.

Better manage projects, capacity and utilization

A new interactive dashboard will be the starting point for key actions like creating new projects, approving time and leave entries, and generating invoices. It will also display key indicators such as billability, schedule accountability, budget progress, active projects and available capacity – all at a glance.

new dashboard screenshot

As from now the dashboard will be available in controlled release for all editions (Exact Online for Time & Billing and Project Management) and will soon be made available via Early Access – enabling you to test-drive this dashboard and provide immediate feedback. For more information, please contact remco.kroes@exact.com




From a tablet into the cloud: smart industry on the shop floor

Written by Pieter Hamans on . Posted in Exact Online


Common practice in many manufacturing companies is to collect shop floor data on time and material consumption to achieve an accurate product costing and to monitor progress. Often, this progress is recorded in writing on the shop paper, or entered on a shared terminal supported by a barcode reader. Where a written record leads to delayed entry and inaccuracies, a shared terminal with barcodes still depends on paper.